Reviews (84)

Debilitating

February 22, 2021
You can never get through on the phone, the records they keep are inaccurate but the doctors won't read them anyway. Appalling lack of care for the welfare of patients.
Anonymous

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient
Thank you for taking the time to leave a comment it is very much appreciated.

I am sorry you were unhappy with our service. I will need more information to review the issues you experienced. If you wish to discuss this further please contact me at the practice either by phone on 0121 373 1885 or by email to modality.hcs@nhs.net.

Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Very poor

February 22, 2021
No communication from the doctor in question I have informed my solicitor
Anonymous

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient
Thank you for taking the time to leave a comment it is very much appreciated.

I am sorry you were unhappy with our service. If you wish to discuss your experience further please contact me at the practice either by phone on 0121 373 1885 or by email to modality.hcs@nhs.net.

Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Quick to respond

February 19, 2021
It was good because they respond quickly
Hind

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient
Thank you for taking the time to leave a comment it is very much appreciated.

We appreciate your prompt review and thank you for your kind words, it is pleasing that you found the practice so responsive.
Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

I was refered for bood tests regarding numb

February 19, 2021
Finger tips and joint pains on my fingers on both hands.A week after i was told my blood tests was ok but no other actio to sort my problem out.
Still get numbness on the tips of my fingers.
Where do i go for cure.
Nicos Panayiotou

Reply from Hillcrest Surgery - Twickenham Road

Dear Patient
Thank you for taking the time to leave a comment it is very much appreciated.

As you are experiencing a continuing problem you may wish to re-consult with a clinician. Please refer to our website for our econsulation form which you can submit to us, and there is other information on the website which may assist you. https://www.modalitypartnership.nhs.uk/

Kind regards

Karen Carroll

Practice Manager
Hillcrest surgery


Provider responded

Very friendly and understanding doctor.

February 19, 2021
Everything that was asked for.
Neil Russell

Poor

February 19, 2021
Never no appointments.
Peter

Pathetic

February 18, 2021
I've been trying to see a doctor for 2 months an still no luck
Daniel Galbraith

All good

February 18, 2021
Quick, professional
Terence

No oppointments so done it online .

February 18, 2021
Reception say there is never any oppointments every day even if you're like myself an haven't used the surgery in over year or two.
Anonymous

not interesting to give me time to talk

February 18, 2021
On my recent telephone consultation as i was in pain very eager to be listen to the doctor however not allow me to explain my problem it makes me very stressed on top of my pain.
Anonymous

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Hillcrest Surgery - Twickenham Road

Contact

0845 601 6576

9 Twickenham Road
Birmingham
West Midlands
B44 0NN

Location

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