Hockley Medical Practice
Feedback Rating
Based on 35 reviews
Reviews (35)
They could be better
June 17, 2024
The centre could be better. My child had a skin rash so I called and they asked me to send pictures and then prescribed medication. The doctor is good and when pregnant I was well taken care of. They need to give more appointments out for adults not just the children.
It's hard to get appointments.
May 8, 2024
I always have different doctors. Sometimes it's good, sometimes bad. It's hard to get an appointment. It's a 2 hour wait on the phones to get through.
Haven't done the checks on my son.
February 27, 2024
Very hard to get appointments. They don't prioritise son and his additional needs. The GP should do BP and height and they don't do it. The school nurse would likely do it. They should because of new medication he has been put on but they don't do it.
Pharmacist better than the GP here
February 13, 2024
The pharmacy here is better than the GP. The pharmacist gave me better information than the doctor. They know a lot and are helpful in giving advice.
The doctors don't have a clue
February 13, 2024
Bad doctors, bad behaviour and given wrong medication. I don't know what is wrong with people. The receptionists are good. Unfortunately the doctors don't have a clue about dosages and give me the wrong information. It is a problem.
Doctors are always on leave.
February 6, 2024
It takes forever to get an appointment. The doctors are always on leave. They are good at prescribing but don't communicate well with the pharmacy. Appointments are usually rushed but the staff are nice.
Difficult to book appointments
January 22, 2024
The appointment timing for me is very difficult.
Well stocked
January 4, 2024
The pharmacy inside the surgery is well stocked with excellent staff.
Very good and helpful
January 4, 2024
I have recently joined them and they are very good and helpful. I can get appointments very easily.
Bit of struggle sometimes
August 24, 2023
Bit of struggle sometimes, have to call at 8am in the morning, long queue and can’t get through to them. When I do get through to them they are helpful with some of the things that I asked them about. Bit of a wait for CBT therapy. Waited 6 to 8 months but when I did get the help it was helpful.
