Hockley Medical Practice

Practitioners leave and their patients are not notified and their care is not followed on or through.
Important information given to them is not recorded on the system.
Medical notes are sent to wrong hospitals and doctors.
The main Dr is absolutely rubbish and totally dismissive. I see him walking around with a tea cup more than I see him with patients.
Follow up calls are never made.
They will prescribe your meds way past your medication review date, no problem.
If I could have rated them 0 stars and less I would have.
Absolute disgrace. They genuinely do not care.

It is very hard to get appointments here.

They referred me onto City after a year. Rubbish. I can't also understand why I can't get appointments

The centre could be better. My child had a skin rash so I called and they asked me to send pictures and then prescribed medication. The doctor is good and when pregnant I was well taken care of. They need to give more appointments out for adults not just the children.

I always have different doctors. Sometimes it's good, sometimes bad. It's hard to get an appointment. It's a 2 hour wait on the phones to get through.

Very hard to get appointments. They don't prioritise son and his additional needs. The GP should do BP and height and they don't do it. The school nurse would likely do it. They should because of new medication he has been put on but they don't do it.

The pharmacy here is better than the GP. The pharmacist gave me better information than the doctor. They know a lot and are helpful in giving advice.

Bad doctors, bad behaviour and given wrong medication. I don't know what is wrong with people. The receptionists are good. Unfortunately the doctors don't have a clue about dosages and give me the wrong information. It is a problem.

It takes forever to get an appointment. The doctors are always on leave. They are good at prescribing but don't communicate well with the pharmacy. Appointments are usually rushed but the staff are nice.

The appointment timing for me is very difficult.