Reviews (359)

Polite and helpful

March 5, 2021
The carers are polite and helpful.
Anonymous

Reply from NDH Care Ltd

Dear Citizen

We’d just like to thank you for taking the time to write this review of care service.

Your review means a lot to us and lets us know we’re on the right track!

Thank you for your support during pandemic time, be safe and please contact us if you required any further support or have any concern.

Kind Regards,
NDH CARE LTD
0121 448 0568
inf@ndhcare.co.uk


Provider responded

The service has been very good

March 5, 2021
The service has been very good & reliable.
Anonymous

Reply from NDH Care Ltd

Dear Citizen

We’d just like to thank you for taking the time to write this review of care service.

Your review means a lot to us and lets us know we’re on the right track!

Thank you for your support during pandemic time, be safe and please contact us if you required any further support or have any concern.

Kind Regards,
NDH CARE LTD
0121 448 0568
inf@ndhcare.co.uk


Provider responded

Extremely Good and Recommend for them

January 6, 2021
I have my dad and the carer are visiting to me dad. All carer are good and very polite. They are giving the personal care very properly and taking care of my father very carefully. Well trained carer are coming. All carer are taking care of the privacy and dignity of my father. Good carer and good company.
Tina Mett

Reply from NDH Care Ltd

Dear Tina

We’d just like to thank you for taking the time to write this review of care service.

Your review means a lot to us and lets us know we’re on the right track!

Thank you for your support during pandemic time, be safe and please contact us if you required any further support or have any concern.

Kind Regards,
NDH CARE LTD
0121 448 0568
inf@ndhcare.co.uk


Provider responded

Very Good Care Staff is attending

January 6, 2021
The carer is coming to see my husband and all carer are good. Before entering the house, all are wearing the proper PPE and sanitise their hands. Carer is taking precautions for infection prevention as well. All carer are attending on time.
Anonymous

Reply from NDH Care Ltd

Dear Citizen

We’d just like to thank you for taking the time to write this review of care service.

Your review means a lot to us and lets us know we’re on the right track!

Thank you for your support during pandemic time, be safe and please contact us if you required any further support or have any concern.

Kind Regards,
NDH CARE LTD
0121 448 0568
inf@ndhcare.co.uk


Provider responded

Worryingly poor.

December 3, 2020
We had an agreement for the care company to attend for 30 minutes a day, Monday - Friday at lunch to make and feed my mother who has dementia. During the time thay cared for her they faied to stop for 30 minutes 50% of the time, almost fed her a warmed up pork pie, left the key safe open after a visit and referred to my Mother as Darling instead of by her first name. 3 complaints raised by me to to NDH and I am still waiting for a response.
Paul Hobbs

Reply from NDH Care Ltd

Dear Paul
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us get better.
We are looking into this issue and hope to resolve it promptly and accurately.


Provider responded

Good carers

October 27, 2020
My mother-in-law has good carers, cannot fault them.
Anonymous

Reply from NDH Care Ltd

Hi
Thank you very much for your feedback.
We really appreciate for your time to give your feedback about our service, feedback is very important for us to provide quality care service and improve our practice.
Kind Regards,
NDH CARE LTD


Provider responded

Carers have been very helpful.

October 27, 2020
Carers have been very helpful.
Anonymous

Reply from NDH Care Ltd

Hi
Thank you very much for your feedback.
We really appreciate for your time to give your feedback about our service, feedback is very important for us to provide quality care service and improve our practice.
Kind Regards,
NDH CARE LTD


Provider responded

My mother feels safe with carers.

October 27, 2020
All carers are well trained, wearing PPE to protect my mother and my family. My mother feels safe and comfortable with carers.
Anonymous

Reply from NDH Care Ltd

Hi
Thank you very much for your feedback.
We really appreciate for your time to give your feedback about our service, feedback is very important for us to provide quality care service and improve our practice.
Kind Regards,
NDH CARE LTD


Provider responded

Excellent all around

September 29, 2020
Excellent all around. Staff prompt, polite and do their job well.
James Caffery

Reply from NDH Care Ltd

Hi
Thank you very much for your feedback.
We really appreciate for your time to give your feedback about our service, feedback is very important for us to provide quality care service and improve our practice.
Kind Regards,
NDH CARE LTD


Provider responded

Very good care

September 14, 2020
Very good care. Carers are very respectful to us.
MRS Evans

Reply from NDH Care Ltd

Thank you very much for your time to give us your feedback about our care service.
We really appreciate for your comments.


Provider responded

Leave your Feedback


NDH Care Ltd

Contact

0121 448 0568

Suite 06, Elite House,
70 Warwick Street,
Birmingham
UK
B12 0NL

Location

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