Newport Medical Practice
Feedback Rating
Based on 54 reviews
Reviews (54)
Unhelpful staff and system
February 19, 2025
No appointments and very rude, unhelpful staff. I don't know how to use online services.
No problems
February 19, 2025
Good, no problems. You can get appointments and on the same day if they can fit you in. If not you can wait a week but you have to take what you can get.
Listen and help
December 17, 2024
The appointments here are very good for myself and my son. We never wait very long for an appointment. They did a referral for my son quickly too and we didn't wait long. They listen and help us.
The worst medical practice I have seen
November 12, 2024
Incorrect prescriptions - 2x when traveling abroad was left with no medication, not answering phones - once while waiting for 40 minutes I decided to walk there while being on hold still just to see the receptionist on his phone ignoring the phone ringing - this place should be audited
Always an issue with repeat prescriptions
October 16, 2024
Always have an issue with repeat prescriptions, it takes a lot of time to get a repeat prescription.
Rude reception staff
October 16, 2024
No appointments available at all. The reception staff are rude and unhelpful.
The GPs don't listen to you at all
October 16, 2024
Very difficult to get an appointment and the GPs don't listen to you at all.
Hard to see a GP and rude reception.
October 1, 2024
No appointments at all. Very hard to see my GP. The reception staff are very rude too.
A good service
September 18, 2024
A good service and can get appointments easily.
Triaging by a receptionist
September 18, 2024
I can never get appointments. You struggle to get through and they say they will call you back and don't. They never take working into account. Triaging with a receptionist makes you feel judges. There isn't any privacy.
