Reviews (40)

See the nurse more than the GP

February 20, 2024
Difficult to get an appointment with the GP. Mostly seen by the practice nurse.
Anonymous

Satisfied.

December 4, 2023
I am satisfied with the service.
Anonymous

They fob you off and don't listen to you.

November 20, 2023
The reception staff are rude. Most of the GP's try to fob you off and don't listen to you properly. The waiting is disgusting whilst your on the phone to them.
Anonymous

Hard to keep explaining to different doctors

October 31, 2023
I can get an appointment but I don't see the same doctor and I noticed in reception that it says that you only have 10 minutes per appointment. It's hard for me to explain to each doctor what is happening each time.
Anonymous

Don't get to see my own GP

October 24, 2023
There is a lack of access to a GP. I can never get an appointment with my own GP. I see a new GP all the time.
Anonymous

Shocking service

August 12, 2023
As soon as COVID hit England ,the doctors Surgery has gone mental. I've been with them for years now & find it very difficult to get to see a Doctor. I'm on a Lot of Meds & when you want to talk about them with a doctor you should be able to talk face to face. I've been on my meds for years so I don't feel the affect from most of those, so when I tried to speak to someone regarding this they over the phone said well we can take you off those , it's not about taking me off the meds that will kill me it's a weighing process & putting me on other meds which I will feel the affect from. I wish the previous Dr could come back the Surgery still needs you.
James

GPs are good

July 24, 2023
GPs are good. Trying to get appointment is difficult. It’s on first come first get basis. Phone lines are busy.
Anonymous

Have tried to get an appointment

July 15, 2023
Have been trying to get an appointment but due to heavy usage it is impossible to get one.
Have E mailed them & have been told that’s the only way to get one.
Anonymous

Always have available appointments

June 2, 2023
They're good in comparison to my previous GP surgery. They always have available dates for appointments. Staff are alright, so far I have only met my midwife there.
Anonymous

Never get an appointment

June 1, 2023
Never get an appointment in general having to go to badger clinic. Refuse to see patients face to face, do it over the phone and when they do see you they say it’s viral.
Anonymous

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Reservoir Road Surgery

Contact

0121 465 2950

192 Reservoir Road
Erdington
Birmingham
West Midlands
B23 6DJ

Location

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