Reviews (2170)

Best care and support given

December 17, 2018
I am coming here since last 35 years and they have provided me with best care and support. Thank you very much ROH all teams and staff.
Anonymous

Excellent care - parking lousy

December 17, 2018
Excellent. It is a wonderful place. And so clean, I didn't have any infection. The standard of nursing is terrific.

Parking is lousy though.
Anonymous

Good high standard service - parking poor

December 17, 2018
Very happy, good and high standard of service provision. Parking big problem.
Anonymous

Good staff - service slow

December 17, 2018
Helpful and friendly doctors
Helpful receptionists
Service is quite slow
Anonymous

Quality of care is high

December 17, 2018
In comparison to other hospitals they are much better, quality of care is high and staff good.
Anonymous

Lack of parking

December 17, 2018
Hospital and staff are ok. But main issue is lack of park and disabled parking is very limited today. I was able to park half a mile away on Bristol Road and have walked from there, I'm in a bad shape and very angry.
Anonymous

Staff very good

December 17, 2018
I am coming here since last 4 years and found this place is up to mark and staff is very good. Last year I was hospitalised for few days over here and one thing I can say was worse was the food they service to patients - its pathetic.
Anonymous

Polite, helpful & Supportive Staff

Orthopaedics
September 6, 2018
My appointment was smoothly handled with each stage already signposted from registration to x-rays to consultation with consultant (review of hip problem). Letter to confirm follow up appointment arrived following day after appointment. Staff at each stage were polite, helpful and supportive (reception, radiographer, nursing staff and consultant)
Anonymous

Excellent care

July 10, 2017
Excellent care in all respects
Anonymous

Poor ongoing follow up limited information

June 12, 2017
1) Poor ongoing follow up
2) Limited information about options
3) Surgery presented as only option for scoliosis (idiopathic)
4)Poor surgery outcome/limited immediate improvement / poor long term benefit
5)Poor long term outcome - hospital unwilling to explore alternatives, constant response to deterioration, there is nothing else they can offer.
Pauline

Reply from Royal Orthopaedic Hospital

Thank you very much for your feedback and I am very sorry to hear of your concerns. Could I please ask that you contact the Patient Advice and Liaison Service on 0121 685 4128 so that we may help address your concerns with you directly.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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