Royal Orthopaedic Hospital
Feedback Rating
Based on 2170 reviews
Reviews (2170)
Very good and caring staff
December 17, 2018
Very good and caring staff and a very well managed and planned hospital. I am very impressed with the high level of service delivery. Parking is a big problem for everyone.
Exceptional facilities - poor parking
December 17, 2018
The staff, waiting rooms and all the facilities are exceptional - only finding a parking space is horrible.
It took me 45 minutes to get a parking space which is not acceptable.
It took me 45 minutes to get a parking space which is not acceptable.
Organised hospital
December 17, 2018
This is my second time here and I can say it's the most organised hospital waiting room I have ever seen. Good facilities with very good staff. Live TV, comfy seating, patients calling system, all good. Doctors clinic schedule lets you know how long you have to wait.
Very good
December 17, 2018
It's very good, it has got everything, live TV, name display screen, comfortable seating, lots of light, a café very close, the toilets are very clean and above all good reception staff. Self check in is very helpful if the reception are staff busy with other patients, if clinics are running late there is a separate screen which exactly tells you at what time you will be seen.
Facilities good but parking big problem
December 17, 2018
This waiting area is good, the TV screen display is there which will display my name, self check in was easy, plenty of seating, lots of light coming in. Its a bit cold which may be because it's very close to main entrance. Parking is a big problem. They let you know they are running late or there is delay in the appointment time by a separate screen with all the consultants appointment schedule.
Waiting room is good
December 17, 2018
ROH waiting room is good.
They are marvellous up here.
They are marvellous up here.
Variable waiting times
December 17, 2018
Variable waiting times, sometimes 2 hours. Knew could wait upstairs.
It's too busy in the waiting room.
It's too busy in the waiting room.
Staff good and helpful
December 17, 2018
Staff is good and helpful, everything was on time, very good excellent facilities.
Very happy and satisfied
December 17, 2018
I am very happy and satisfied by the service provided, good and helpful staff and also provide me with transport as well which is always on time. At times have to wait. but its ok, I know they are busy. Waiting room is ok with screen displaying name and they also call you by name as well, 5 star rating.
Very good at all levels
December 17, 2018
It's very good at all levels, I've been coming here for 20 years. Staff , VA's, parking, café, toilets all good and fit for use by public. There is a lot of support and information available.