Reviews (2170)

Ok, but waiting times are an issue

Orthopaedics
April 5, 2017
I have orthotics but the waiting times between getting new support shoes can be 6 or 12 weeks.
The consultant I saw, I was discussing with them the impact of flat feet on my hip. He referred me to physio but he didn't take too much notice when I was trying to explain
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for your feedback and I am very sorry to hear of the delays that you have been experiencing. If you would like to discuss this please contact the Patient Advice and Liaison Service on 0121 685 4128 and we will be more than happy to assist you.


Provider responded

Really Good

October 11, 2016
Went to see the GP for steroid injections and they said the issue would go away. Eventually I went to the hospital and has physio. It was like a miracle, and I was taught to do some exercises at home which have helped.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you so much for taking the time to write your comments, it is very much appreciated. I will ensure that the Head of Therapies is made aware so that she can share this with the team. Thank you once again and I hope that you continue to benefit from the advice/treatment.


Provider responded

much better experience than other hospitals

Paediatrics/children services
August 12, 2016
My daughter was in the teenage cancer trust ward for a hip operation. Excellent facility. Lovely staff. Good food and great provision for parents. A traumatic experience handled really well. Great joined up service with physio after discharge including delivery of equipment. The hydrotherapy and physio that continued after discharge all really good service and friendly staff.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you so much for taking the time to leave such a lovely comment. I will ensure that the staff members and their managers are made aware of your post. I hope and trust that recovery is going well and will continue to do so. Thank you again.


Provider responded

Staff excellent but infection risk

Occupational therapy services
June 1, 2016
Physio said do not enter hydro pool without waterproof plaster due to infection risk but no suitable plasters available.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for your comment.

The Hydrotherapy Department do hold a supply of waterproof dressings if they are required by patients, as appropriate for their hydrotherapy treatment.

If you would like to discuss this further, please contact PALS on 0121 685 4128.


Provider responded

Exceptional

Oncology
January 22, 2016
The staff are very kind and work very hard working to achieve a excellent service. The NHS should be proud of these wonderful people.
Anonymous

First class

Yes for a hip replacement, can\\\\\\\'t remember
January 8, 2016
I heard negative reports about the Royal Orthopaedic Hospital in the press following the CQC rating of 'require improvement'. I have nothing but good things to say about the hospital, and was extremely surprised to hear anything negative. I am a regular patient both inpatient and outpatient and I think they are much more efficient than other hospitals that I have dealt with. I think that it’s excellent, right down to the food in the canteen.
The staff are great.
Whenever you see a specialist you get a copy of a letter that shows the recommendations and treatment plan to your GP.
Mr Thomas

Knee operation and it was good

May 28, 2015
Went into hospital at 6.30am but I was not seen until 12.30pm. However I was pleased with the result.
Kamla Chauhan

Waited 4 months for back clinic appointment

July 17, 2014
Waited 4 months until seen after Dr's referral. Once seen service was excellent. Disappointed that twice they called me to cancel appointment which delayed treatment.
Sue Shiel

Excellent

June 13, 2014
I had an excellent experience here for my knee operation, nursing care was first class
Anonymous

replacement hip

February 11, 2014
Complete new hip, Excellent staff. Very caring and understanding and put me at ease all the time
steve woolley

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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