St Clements Surgery

Staff are all very helpful and cooperative.

I have a mental health condition and the medication that I have been taking for 6 years is said to be discontinued. I think it was a communication problem between the GP and pharmacy and I had to wait for so long before it was resolved. I eventually got it and I am okay now. It was out of stock not discontinued.

It is a training practice so if you don't mind seeing any doctor you can get an appointment. I can't say I have had any issues. They have seen me when I need to see them.

1. Very difficult to get an appointment
2. Receptionist never pickup the phone
3. No update to your blood test results
4. Hardly never refers to specialist
5. The receptionist are very rude and ask you to call 111.
6. If you get an appointment you will be seen by medical student first. The other doctor don't listen to your concerns and quickly give you medications without finishing your sentence.

Hard to get an appointment. Even for the kids. I get tonsillitis regularly and I end up going to the hospital because it's so bad.

Very difficult to get appointment and staff are always in a rush.

We have used new online booking system and it takes them 3 days to reply back, but for kids when I need appointments quicker, I call NHS111.

Very difficult to get an appointment and even for phone consultation we have to wait for 3 days.

Can get appointments. They do morning and afternoon appointments, If you can’t get one in the morning, you can call back at 3pm for afternoon appointments.

I can get doctors appointments, happy with that surgery. Half the time they can't get the meds right because I'm on so much.