St Heliers Medical Practice
Feedback Rating
Based on 134 reviews
Reviews (134)
Very good
January 20, 2025
I can get appointments there anytime. They are very good.
Very good
January 7, 2025
They said they would refer me to the Royal but never said how long it would take. They're very good when trying to get appointments.
I like the nurse
January 7, 2025
I am diabetic and had to wait 2 hours with the line busy. I have my blood tests and then the diabetic nurse updates me which I am happy with. I would like the same doctor but they change them all the time. They aren't too bad and I like the nurse there.
Unable to get an appointment
December 10, 2024
I was unable to get an appointment and told to call back the following day.
Can't complain
November 26, 2024
The GP referred me onto the Royal 4 months ago and got an appointment for then. I can't complain about the way things are, it's just the system.
They listen to patients
November 20, 2024
Appointment availability is okay and GPs and nurses are very helpful and listen to patients concerns very well.
I don't have anything bad to say
November 4, 2024
It's hard to get an appointment but they're very good. They send too much medication even when you tell them you don't need it anymore. They still send it, other than that I don't have anything bad to say about them
Aren't great in all honesty
November 4, 2024
Doctors took a long time to do a referral to the Royal. It takes a long time for everything. They aren't great in all honesty.
They're fantastic
November 4, 2024
They're fantastic. Say if I rang up this afternoon they would allow me to speak to a doctor within 15 minutes or I'm seen within the hour. When I ring up they know I like to see someone. They're really good.
I always seem to get through
October 30, 2024
It's alright, I have no problems with them. I phone for an appointment and they put you through to a clinician straight away. I always seem to get through. They help you over the phone or will call you in. It works well. For bloods you can just book online easily.
