St Heliers Medical Practice

Can never get to see a dr in person and can't get same dr to deal with problem - have about 5 or 6 different drs dealing with same problem

A great change since Covid but they have managed exceptionally well. Although not normally offering face to face appointments it is always possible to ring up and speak to a GP even at the beginning a timed telephone appointment with a GP of our choice. Now they have become a hub for vaccine delivery they are even busier but it is still possible to phone up and have a GP call back. Also being able to send photos of symptoms has been employed. Advances in technology but still access to sympathetic reception staff and kind and effective GP contact. Sterling work.

Very good and efficient. Only had trouble with the appointment confirmation as the text required an email confirmation - and I don't have a smart phone (my phone is really stupid)

Very Poor, I phoned in to say I had a pain in my side was at 10 the Dr that phone me back stated it sounds like a muscle paid to take over the counter strong meds. The pain was so severe I phoned Selly oaks clinic and the Dr stated I should bring a urine sample which I did.. The outcome an infection!

Have been amazing in mine and my sons care, as a carer to my son who suffers adhd, asd and spd, the help and care my gp has given this last year has been invaluable.

Excellent, fast and efficient.

Could not have been better all done very quickly and without any fuss.

Had both jabs in Feb and April 2021. Brilliant organisation. Felt safe and welcomed and the procedure was simple and all risks explained. Excellent NHS

Efficient service, no waiting and friendly staff

Excellent service all round