St Heliers Medical Practice

Struggle to get to speak to the dr of your choice who knows your health conditions when you ask the dr on the clinical support line for an apt with dr of choice your told no they are all qualified to treat patients then go and prescribe medication that your not ment to take . Some of the drs are a waste of time and some are rude

Not happy with the service, struggling to get to talk to someone about daughters development. Feel like I've been fobbed off with daughters bowel issues.

You have to make out that you're falling apart. Doctor dismisses you and another doctor will try to give you medication and help. You have to stay on the phone to try and get an appointment.

Just fob you off, won’t see you face to face. Took 2 months for face to face appointment to check back. Just take paracetamol. Told to go to excuses.

Had telephone conversation and Had telephone conversation and they’ll say come in, but sometimes, they say they’ll ring at a later time.

Can’t get an appointment, It has been over two years since I last used them

You don’t use them really, I don’t go their really but do get appointments for my foster children and they give them.

Generally its good, can get appointments and get through on phones. Prioritise children, my 2 year old son.

Useless, It takes a nightmare to get through on phones. Child had issues with constipation. Told doctor about Bristol stool chart and they took seriously. They than asked to see her. They fob you of, If I did not know terminology would they have seen me.

In the last 3 years I have not seen my doctor face to face, every appointment was on phone.