St Heliers Medical Practice
Feedback Rating
Based on 81 reviews
Reviews (81)
Not happy with service
December 28, 2022
Not happy with the service, struggling to get to talk to someone about daughters development. Feel like I've been fobbed off with daughters bowel issues.
Doctors dismiss you
December 22, 2022
You have to make out that you're falling apart. Doctor dismisses you and another doctor will try to give you medication and help. You have to stay on the phone to try and get an appointment.
Won’t see you face to face
December 1, 2022
Just fob you off, won’t see you face to face. Took 2 months for face to face appointment to check back. Just take paracetamol. Told to go to excuses.
Had telephone conversation
December 1, 2022
Had telephone conversation and Had telephone conversation and they’ll say come in, but sometimes, they say they’ll ring at a later time.
Can’t get an appointment
November 25, 2022
Can’t get an appointment, It has been over two years since I last used them
I don’t go their really
November 25, 2022
You don’t use them really, I don’t go their really but do get appointments for my foster children and they give them.
Generally its good
November 25, 2022
Generally its good, can get appointments and get through on phones. Prioritise children, my 2 year old son.
Useless
November 25, 2022
Useless, It takes a nightmare to get through on phones. Child had issues with constipation. Told doctor about Bristol stool chart and they took seriously. They than asked to see her. They fob you of, If I did not know terminology would they have seen me.
Every appointment was on phone
October 26, 2022
In the last 3 years I have not seen my doctor face to face, every appointment was on phone.
Didn't get appointments easily
October 25, 2022
Not had to try since Covid, prior to covid difficult to get through calling them. Didn't get appointments easily. Have to try to make an appointment a week in advance but if you're poorly you can't do that.
