The Dove Medical Practice
Feedback Rating
Based on 71 reviews
Reviews (71)
Don't answer the phones
October 21, 2025
They don't answer the phone. There is a link you can put in to ask for an appointment. They won't let you go in to book one either.
Emails disappeared
September 17, 2025
Emails that our doctor had sent had disappeared or were being sent to the wrong department.
Rarely use them
July 8, 2025
I rarely use them but everything is okay. I book appointments online. It would be better if we could call them for the appointments.
Reception awful attitude towards patients.
June 17, 2025
Very discriminating towards people/children with disabilities and carers. Obstructive and will not let you complain. That bad we have had to move surgery as a whole family.
I have the highest admiration for them
May 13, 2025
The pharmacy here is brilliant. I have the highest admiration for the fellow in there. He took films of me walking to get my blue badge and they're so helpful.
Wait weeks for appointments
May 13, 2025
I asked the GP for water tablets for swelling. You'd be lucky if you get an appointment within 3 weeks. Prescriptions take a long time. A 72 hour wait for a prescription to be sent.
I feel listened to
May 13, 2025
I spoke to my GP after having reoccurring issues. They got me referred quickly. A good and helpful service. I can make appointments fairly quickly too and I feel listened to at the appointments. They explain things very well.
Hard to get appointments
May 13, 2025
Hard to get an appointment. You have to ring and they send you a link. They take a long time to respond to the online form. I needed to get medication from them when I was discharged from hospital. The GP said they didn't prescribe the tablets even though the hospital told me to go there.
Good
March 25, 2025
I had blood tests for diabetes booked for me regularly. This was good.
It's no good for me
March 25, 2025
It's hard work to get an appointment. First you have to speak to someone, then a call back system and that's no good for me as I can't hear anything properly. Doctors call anytime and you can't discuss anything medical over the phone so no good.
