The Dove Medical Practice

Had bloods done months ago nobody returned my calls so I ended up 12 weeks behind on starting my treatment

Recently just changed to dove following a heart attack. Constantly chasing medication. Have ordered 2,3 and 4 medications and was sent 7 days of everything. Asked reception why I have to order every 7 days. Reply was don't know. You need to see a doctor but gave me appointment with a nurse who also don't know. Been really unwell lately looks like I will be going to a and e. No one cares.

I was referred from my GP to the Women's. Their services are very good.

Once you get to a certain age you might as well be dead. They don't want to do anything for you. I asked for a mammogram but they didn't want to refer me on even though I have had previous lumps and history. After a certain age they don't bother. Last year my knee was really bad and they said they couldn't get me seen for 3 months by a consultant.

The new online booking system is a hassle because you have to wait a whole day for a response and you cannot plan anything as they may call you anytime.

I had bloods done in October. I phoned everyday until January for the results and was never given an appointment not even a phone call consult. So finally in Jan I had to have the bloods done again as results could have changed and we are in April and still unable to get my results. Been bed bound at 31 and then gaslighted by receptionists now considering going for private healthcare because I'm restricted from seeing my doctor like he's Mr president u girls on the desk need to sort your heads out. Withholding healthcare because Ur on some sort of power trip.

Doctors not interested and just fob you off with tablets which isn't resolving any issues

It is very busy there. The waiting list was very long. I was able to get an appointment after a month. The staff are however very professional. The communication is good and I was given medication. The pharmacy inside is also very good and quick.

Got a face to face with possibly the rudest doctor I've ever came across...making the real issues that have been ongoing for months by giving me the same medication that hasn't 100% worked

I just spent 1 hour and 40 minutes trying to get through I was caller number 1 for 40 minutes no one picked up I gave up in the end it’s disgusting useless surgery and doctors never have a clue what is wrong they didn’t recognise my dad had lung cancer and a brain tumor until my mom forced them to send my dad for a scan he died 54 days later