The Dove Medical Practice

My partner who suffers mental health issues phones up for an appointment and when she finally gets through she is told to wait for a call back..eventually she gets a call back and after explaining her symptoms she is told to take vitamin D...vitamin D has nothing to do with mental health or the symptoms my partner was suffering...this has happened to a lot of people I know...do these ridiculous doctors think that taking a vitamin is the cure to everything this place is beyond a joke

The care depends on who you see. I have seen lots of locums who have made lots of mistakes. There is a lack of continuity of care. I do not find the surgery or the doctors understanding of my mental health struggles. I am supposed to fit into their system, and the system does not work for me. No allowances are made, one size does not fit all. I have experienced difficulties ordering my repeat prescriptions, which has to be done online. I have had medication missing due to needing a medication review but they do not contact me to let me know, I do not find out until I attend the pharmacy and finding medication is missing.

Have to queue outside no matter what age or weather to be confronted by a rude receptionist telling you there's no appointments after queueing for over an hour...doctors dont have a clue at what they are doing

They wouldn't see me for morning sickness at 6 weeks. They said they wouldn't see me and I had to explain the severity of and they eventually saw me as a one off.

I have been with them for the last 20 years. Excellent GP and always willing to help.

Excellent GPs and nurses. Very easy to get appointments.

It is impossible to get through on the phones in the morning. Its is especially frustrating when you are just calling for repeat prescriptions.

They have helped me a lot and have referred me on time.

They're alright. I've not needed to use them much over the past year. I used them once and it was good. You can call them to get an appointment. There no issues. Great staff.

Sometimes it can be a pain. They take the mickey with the phone calls. Saying to call between 8-10 and no one answers. I end up leaving it after an hour or two.