Tower Hill Partnership Medical Practice
Feedback Rating
Based on 68 reviews
Reviews (68)
Horrible untrained receptionist
September 23, 2024
The receptionist needs training so does her supervisor.
Asked to attend surgery instead of asking me to fill out online registration form.
Asked to attend surgery instead of asking me to fill out online registration form.
Everyone is lovely there.
September 3, 2024
Everyone I have met there has been lovely. GP appointments are easy to get. I haven't met my midwife yet but I am sure I will soon. The GP surgery is so much better than the previous one.
Very satisfied
July 31, 2024
I am very satisfied with the care and treatment provided by my GP. He referred me to the Orthopaedic for specialist treatment.
Better appointment system needed.
July 30, 2024
It's ridiculous how long you wait on the phones in the queue. As soon as your the last one the phones go off. I walk in to get an appointment now. The doctors are fine there, I have no problems. The new receptionists are better than the old ones as they are more approachable. They listen quite well and are friendly. The phone call system for appointments should be scrapped and a better system used instead.
Difficult to get an appointment.
July 22, 2024
It's quite difficult to get appointments. Most GPs are good. It can take a long time to be called in.
Okay but improvements could be made.
July 16, 2024
I don't have any issues with them. I'm okay with them. Getting appointments can be challenging at times, you have to phone and fill forms for the kids. The service is not bad but could be improved. The doctors are fine when you get to see them.
Not too bad.
July 16, 2024
I'm pre-diabetic and they told me about lifestyle changes and making the correct choices. They're not too bad. I can contact them. I'm lucky to know the system and it works for me.
Good and nice staff
July 15, 2024
The GP is fine, no problems. They sent my husband for a check up at the opticians. They are good at giving appointments, very good. Nice staff too.
Pharmacy first scheme was good.
July 10, 2024
I used the pharmacy first scheme when I had tonsillitis and they said the same thing. He was seen within minutes and given antibiotics which was really good. The only thing is the GP should have a list of which pharmacies are taking part.
The NHS has failed me
June 5, 2024
Visits to doctors over the years for chronic fatigue and tiredness: Sometimes asked for B12 injections. Last request 2 years given prescription for iron tablets. No use. NHS & family failed me. Now 78, in 1982 had incontinence & St Chad's Hospital tests revealed that I was born with Spina bifida. Saw on youtube 4 years ago that Spina bifida people need B12 as B12 loses it goodness because a chemical leaks from the spine after the operation & causes, brain fog, pins and needles in hands and legs and fatigue. It's been suggested that I may need an active B12 test.