Tower Hill Partnership Medical Practice
Feedback Rating
Based on 56 reviews
Reviews (56)
They saw me straight away
May 19, 2023
Only just joined it. They saw me straight away within a week. Doctor really good, service is brilliant and receptionists are helpful and make appointments.
Never see the same doctor
May 3, 2023
Sometimes I can get an appointment. Some of the doctors don't know anything about me, I always see a different doctor, it's never the same doctor. But I've got no choice, I have to take the doctor assigned.
Number 39 in queue
April 13, 2023
Terrible number 39 in queue, reached it’s peak can’t get in queue. I understand they are under pressure. Actual doctor is good when something ongoing you need to see GP.
I am too old to have operation
March 16, 2023
My daughter usually sort it for me (appointments). I am too old to have operation. Yes I was placed on medication. The doctor rings my daughter not me. They don’t do house visits and it’s a struggle to get to the doctor. They both live in shared accommodation.
No problem in assessing the GP
March 16, 2023
No problem in assessing the GP had cbts on lungs and they sent me for a CT scan. I Have to ring at 8am in a queue and they ring with a doctor.
GP’s good and bad in everything
February 27, 2023
Separate GP’s good and bad in everything. Use to struggle but not as much trouble. Will use to come out to house. If I needed something for use they will get back in touch.
Hard to get appointment
January 23, 2023
Overall quite bad, hard to get them on the phone. Hard to get an appointment with a particular doctor. If I can't get them through the phone, I have to go there at 8am in the morning to get an appointment. I do get an appointment, but usually its inconvenient on that day. I cannot book one for a future date. And if I have an emergency, or it happens in the middle of the day, you can't get an appointment. One particular GP helped me get an exterior hearing aid, doctor referred me to Sandwell Hospital, was not a good experience, so they sent me back and sent me to City Hospital.
Difficult getting help with GP
January 13, 2023
Was a bit difficult getting help from GP with previous health episode in 2022, I've only had one physical visit the rest have been over the phone, it took me 4 months to get better.
Doctor comes out whenever there's an issue
January 12, 2023
Doctor always comes around whenever there is an issue and she is seen quite quickly. And the doctor comes out at other times to check to see all is okay.
Doctor came out quickly
January 12, 2023
I've managed to see the doctor, they said my blood count was low and they put me on iron tablets. Had a catheter after a while I felt unwell. Doctor came out quite quickly.