Washwood Heath Urgent Care Centre
Feedback Rating
Based on 25 reviews
Reviews (25)
Reception are rude and unhelpful
September 18, 2024
Rude reception staff and so unhelpful.
No appointments, no help, no treatment.
April 23, 2024
No appointments, no help, no treatment.
Quicker than A&E
April 23, 2024
It's busy all of the time but you are seen by a proper GP within 2 to 3 hours of waiting. They examine you properly and give medication. It's much quicker than A&E
Autism and waiting doesn't work.
February 27, 2024
I told them in advance that she would attend the appointment 5 minutes before the time because of autism but we waited for 45 minutes which was really bad and upsetting for the child.
We get help for sons allergies.
February 19, 2024
Very helpful. Always see a doctor straight away and always get the help we need for my sons allergies which flare up every now and again and gives him a reaction.
Wait hours to be seen but they're good.
October 3, 2023
They're good but shouldn't have to go there when I am registered with a GP. You wait hours to be seen and they don't know you or your history.
Doctors are great and always helpful.
October 3, 2023
Have been a few times and they've been helpful especially with the kids. You just have to wait a bit of time to see someone which can be frustrating. But the doctors are great and always helpful
We were seen quickly.
September 25, 2023
Little one had an ear infection and was sent there as they had an appointment at 8.30pm. They sorted out antibiotics for her and saw her quickly.
They treat us good
September 1, 2023
Really good, all the time they give us appointments. They treat us good. The doctor has looked after 13 years old daughter from the beginning. All staff nurses and doctors are good and very caring.
No services available now
August 7, 2023
They were good when you could walk in with no appointment, but since Covid you need an appointment. There's no services that are available anymore so you end up going to the hospital or a pharmacy, its not good. They were so helpful but it's not there now.
