Washwood Heath Urgent Care Centre

During august 2018, I became very unwell. As my regular GP, could only offer me a telephone consultation with a nurse on the following day my husband took me to the nearest walk in centre. There we were greeted with a clean, bright building and very polite and friendly reception staff. We were directed to awaiting area. After a short wait I was called in to see a clinician in a consulting room. The consulting room was clean, spacious and well equipped. The clinician I saw was friendly, welcoming, professional and thorough. She diagnosed a "nasty dose" of tonsillitis and prescribed penicillin. The pharmacist on site filled the prescription in a friendly and efficient manner. Private care could not be better than this.

Had to access walk in clinic. GP booked up weeks in advance. Not able to access emergency appointment for antibiotics. Waited one hour at walk in centre.

Good Surgery with helpful staff