Zinnia Centre
Feedback Rating
Based on 43 reviews
Reviews (43)
Staff are unreliable and unhelpful
Duty Nurse
September 28, 2017
I have to collect my medication from there on certain days between certain times and I work full time. They refuse to let me pick it up on way into work and tell me I should use my annual leave to pic it up.
On the occasions I have picked it up it has not even been ordered and have gone days with out meds.
This is causing me to be unstable and the longer it goes on the worse I get. The staff do not care what so ever. I leave messages and never contacted back. This has not happened once but several times.
Also appointments are few and far between and my last one was cancelled by them and they never rebooked. I have requested numerous times for apt but getting no where.
On the occasions I have picked it up it has not even been ordered and have gone days with out meds.
This is causing me to be unstable and the longer it goes on the worse I get. The staff do not care what so ever. I leave messages and never contacted back. This has not happened once but several times.
Also appointments are few and far between and my last one was cancelled by them and they never rebooked. I have requested numerous times for apt but getting no where.
Lack of communication within the team
July 25, 2017
Same advice and same ways. This is the Second time my Spouse is under Home Treatment at Zinnia and in the space of 7 months for the same reason and there is no difference in their way or method. My Spouse is not getting any better but in some ways getting worse and i'm left to deal with it alone. Lack of communication within the team causes problems. Missed visits and changed days of visits are an issue.
It's just terrible and under staffed
May 27, 2017
i went there firm Xarupa and felt like nobody cared, the staff just didn't have chance to look after my dear son.
