Zinnia Centre
Feedback Rating
Based on 48 reviews
Reviews (48)
Very Caring and good service and a great team
Mental Health
May 13, 2018
I enjoyed my stay at the Zinnia Centre and would never go anywhere else
if I am sick
if I am sick
really good help always
April 25, 2018
ll
they never answer the phones
Mental Health
April 4, 2018
They keep u on hold for ages and don't pick up. I have been in crisis twice and no one has helped at all. I think that this centre should be closed down and the staff should get dismissed.
Worse than useless
Mental Health
January 17, 2018
Don't follow through on promises. Difficult to contact. Their admin is useless.
Unprofessional
Mental Health
October 17, 2017
My daughter is trying to get assistance for her mother's long term paranoia her mother refuses to take her medication causing great stress and is detrimental to my daughters Heath
Promises are made to come out on home visits and not kept obtaining repeat medication takes two weeks from the original request and being constantly told to call back tomorrow even then the medication was incorrect
Promises are made to come out on home visits and not kept obtaining repeat medication takes two weeks from the original request and being constantly told to call back tomorrow even then the medication was incorrect
Staff are unreliable and unhelpful
Duty Nurse
September 28, 2017
I have to collect my medication from there on certain days between certain times and I work full time. They refuse to let me pick it up on way into work and tell me I should use my annual leave to pic it up.
On the occasions I have picked it up it has not even been ordered and have gone days with out meds.
This is causing me to be unstable and the longer it goes on the worse I get. The staff do not care what so ever. I leave messages and never contacted back. This has not happened once but several times.
Also appointments are few and far between and my last one was cancelled by them and they never rebooked. I have requested numerous times for apt but getting no where.
On the occasions I have picked it up it has not even been ordered and have gone days with out meds.
This is causing me to be unstable and the longer it goes on the worse I get. The staff do not care what so ever. I leave messages and never contacted back. This has not happened once but several times.
Also appointments are few and far between and my last one was cancelled by them and they never rebooked. I have requested numerous times for apt but getting no where.
Lack of communication within the team
July 25, 2017
Same advice and same ways. This is the Second time my Spouse is under Home Treatment at Zinnia and in the space of 7 months for the same reason and there is no difference in their way or method. My Spouse is not getting any better but in some ways getting worse and i'm left to deal with it alone. Lack of communication within the team causes problems. Missed visits and changed days of visits are an issue.
It's just terrible and under staffed
May 27, 2017
i went there firm Xarupa and felt like nobody cared, the staff just didn't have chance to look after my dear son.
