Heartlands Hospital
Feedback Rating
Based on 1240 reviews
Reviews (1240)
Was seen straight away
September 29, 2022
Went to A&E with broken hand and was seen straight away. Very good support provided.
Miscommunication
September 27, 2022
They sent my letter all about my knee replacement to the wrong place. They're regularly sending letters to the wrong place. A lot of miscommunication. Letter turn up and I end up missing the appointments or they're for the next day leaving not time to prepare.
Long waits due to waiting on results
September 16, 2022
I had stomach pains, the GPs had originally tried to treat me but the pains got really bad and I ended up going to A&E and was there for 12 hours. The 2nd time I went I had chest and back pains and was there for 10 hours. It's waiting on the results that take the majority of the time.
Long process
September 14, 2022
It was long, went there to be in a safe place then they sent me home. They could have done it another way. I became really unwell but the staff were alright.
Helpful and supportive
September 14, 2022
I went there for my endoscopy and they were very helpful and supportive.
They are always spot on
September 2, 2022
Came for hearing aids, they’re great. My daughters brings me. They are always spot on and they’re lovely.
Make you wait for hours
Accident and emergency services
September 2, 2022
Make you wait for hours in A&E. Mostly felt I got what I needed.
It was alright
September 1, 2022
Fell and broke my knee, It was alright they were nice to me and they listened to me.
Good
September 1, 2022
Good - got what I needed from them.
They were good
August 25, 2022
It was alright. I was having chest pains, so I went to the hospital where they put me on a treadmill to do tests. They were good.
