Birmingham Chest Clinic

Chest clinic - been coming for 12 months. Always good as gold, very pleasant and helpful. Usually straight in and straight out again. Receptionist and all staff are very welcoming. Doctor is great. Explains everything and feel well informed.

Can’t fault them the care in terms of support from outreach team and consultants themselves.

Had biopsy. It was cancelled 3 times, first time I waited 8-9 hours then it was cancelled. Fourth time, had the biopsy done. I ended up complaining about the cancellations to PALS and they were in touch within a couple of days of receiving the complaint which was good. I spoke to the consultant he apologised and had by biopsy done on the 4th appointment.

My daughter was sent here after having heart palpitations, they checked her out and monitored her for a few days. They kept a log of what was going on. She was then referred to the children's.