Response from associate director of patient experience, Birmingham Dental Hospital
Thank you for providing feedback about your recent visit to Birmingham Dental Hospital. I am sorry your waiting time has been longer than 30 minutes on occasions. It can be difficult for the clinical teams to always keep clinics running to time; but if you would like to get in touch with me, I can look into why you have experienced long waiting times in the specific clinic concerned, and provide you with an explanation for the delays. I can be contacted via email on Alison.last@bhamcommunity.nhs.uk
Thank you again for taking time to give feedback.
With kind regards
Alison Last
Associate Director of Patient Experience
Birmingham Community Healthcare NHS Foundation Trust
Response from associate director of patient experience, Birmingham Dental Hospital
Thank you for providing feedback about your recent visit to Birmingham Dental Hospital. I am pleased to read you found staff to be friendly and that your waiting time was less than 15 minutes.
Thank you again for taking time to give feedback.
With kind regards
Alison Last
Associate Director of Patient Experience
Birmingham Community Healthcare NHS Foundation Trust
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