Response from associate director of patient experience, Birmingham Dental Hospital
Thank you for providing feedback about your recent visit to Birmingham Dental Hospital. I am sorry your waiting time has been longer than 30 minutes on occasions. It can be difficult for the clinical teams to always keep clinics running to time; but if you would like to get in touch with me, I can look into why you have experienced long waiting times in the specific clinic concerned, and provide you with an explanation for the delays. I can be contacted via email on Alison.email@example.com
Thank you again for taking time to give feedback.
With kind regards
Associate Director of Patient Experience
Birmingham Community Healthcare NHS Foundation Trust