Reviews (110)

They were good.

July 18, 2022
They were good, they just gave me a good clean.
Anonymous

Good with my 5 year old

July 13, 2022
They really got on board with my 5 year old son and made him feel comfortable when he had his teeth extracted.
Anonymous

5 star

July 8, 2022
Having to wait for 4 weeks for a referral. 5 star for through explaining as why I need to have operation.
Anonymous

Child in severe pain waiting from July 2021

Oral and Maxillofacial Surgery
April 27, 2022
My son been referred by his dentist in July 2021, we have been waiting till February 2022 to have just consulting appointment on which we have been said 2 of his teeth need to be removed (they been causing pain on and off, in meantime we have visited dentist number of times because of that). In April the pain started to be so severe he is on painkillers 24h/7 from past 3 weeks and even then dont always work, he been on antibiotics, dentist even attempted to remove it without any success as the anesthesia seem to not work leaving my son in even more pain. My son wasnt on priority list until dentist contacted hospital that he need to be seen asap then we got appointment for extraction for July, JULY... child with constant pain, waking up at night staying awake because of pain till morning, having trouble eating, should attempted school and wait from February till July for tooth extraction...
Joanna

Reply from Birmingham Dental Hospital

Thank you for leaving your feedback, I am really sorry to hear of your experience .
Please can you contact our PALS service on 0800 917 2855 or by email at contact.bchc@nhs.net , so we can look into this for you.


Provider responded

Referred in pain and still waiting!

unknown
March 29, 2022
My daughter was referred by her dentist in 2019 .She was seen and promised extractions and braces to correct her teeth , her jaw doesn’t line up , she had a tooth coming through the roof of her mouth and lots of overcrowding. I was contacted once through lockdown and asked if I still wanted to be on waiting list ,which of course I replied yes and since then I’ve contacted numerous times on the phone and given all kinds of excuses covid staff shortness , only taking people off waiting list for braces , which she needs . We informed them she was in pain, was told they would email consultant and would be contacted back yet we haven’t heard .I called again today to explain the tooth through the roof of her mouth is fully grown and she had another coming through side of gum which was giving her pain .I was told she is classed as urgent but they didn’t have the staff last year, so was put back a year .Now they have staff she will possibly be seen in autumn this year , which is another five months away .I was told to contact our own dentist if in pain How is that if she was referred to yourselves in the first place as they carnt do the work required? I think it’s disgusting to leave my daughter , a young girl who’s very self conscious of her teeth and in pain with false promises. no appointment to be seen and most likely won’t be contacted anyway !
Miss Sexton

Reply from Birmingham Dental Hospital

Thank you for leaving your feedback, I am really sorry to hear of your experience .
Please can you contact our PALS service on 0800 917 2855 or by email at contact.bchc@nhs.net , so we can look into this.


Provider responded

I was referred for a appointment

February 16, 2022
I've been waiting since December and have not been contacted at all
christine

Reply from Birmingham Dental Hospital

Thank you for leaving your feedback, I am really sorry to hear of the delays and for the delay in us receiving your feedback. If you still require assistance please contact our PALS service on 0800 917 2855 or by email on contact.bchc@nhs.net and they will look into this for you.


Provider responded

No appointments during COVID

August 8, 2021
Thanks to the hospital refusing to give me more than 2 appts a year (no appts during covid), I have had 4 abscesses and had to spend hundreds of pounds at a private dentist, as nowhere else was available. I am now looking at possibly losing 2 teeth.
Anonymous

Reply from Birmingham Dental Hospital

Thank you for leaving your feedback, I am really sorry to hear of your experience .
Please can you contact Anne Pemberton, Patient Experience Opertational Manager 07713089574 / anne.pemberton3@nhs.net or our PALS service on 0800 917 2855 / contact.bchc@nhs.net , so we can look into this.


Provider responded

Excellent service

April 30, 2021
Excellent service by both students and supervising practitioners.
Doreen Bennett

Despite the lockdown accessible Selly Park and dental hospital

April 18, 2021
Despite the lockdown accessible and sorted problems.
Anonymous

Neglectful treatment for 2 years waste of time!

Oral and Maxillofacial Surgery
January 23, 2021
I had a severe crossbite, I should have had surgery but only had braces to aesthetically correct my teeth. 4 years later and I suffer jaw pain every day, migraines etc. Horrible experience, rude orthodontist who made crude remarks to the nurse. I was never informed of how my treatment was going.
Anonymous

Leave your Feedback


Birmingham Dental Hospital

Contact

0121 442 5626

5 Mill Pool Way
Birmingham
West Midlands
B5 7EG

Location

Share this rating