Heartlands Hospital
Feedback Rating
Based on 732 reviews
Reviews (732)
Below my expectations
December 12, 2023
A very poor hospital. It's the worst place to get treatment. The facilities, support and staff are all below expectations.
Provide excellent support
Ear Nose and Throat
December 12, 2023
I regularly see the ENT consultant and they provide excellent support and help.
Good treatment, long waits
December 12, 2023
Good treatment provided at A&E but made me sit without any support for 4 hours.
Seen within an hour
December 12, 2023
They saw my son within an hour and gave him appropriate medication and got us an appointment to see the ENT consultant the next day.
3 hour wait
December 12, 2023
I went to A&E with a cut on my hand and waited 3 hours before I received any treatment.
18 hour wait because there were no beds
December 11, 2023
I waited 18 hours in A&E without any proper support because the bed was not available and they were trying to transfer me to the ward.
seen within a couple of hours
December 11, 2023
I went there with a broken arm and was seen in a couple of hours. Good support provided.
They need more staff
December 11, 2023
They try to help but are severely short of staff. they need more nurses and doctors.
Be prepared to wait hours
December 11, 2023
Very bad experience all the time here. Be prepared for long waits. Always take drinks and food with you because it may take 3 to 6 hours before you will be seen.
Worse than my GP
December 11, 2023
Worse than my GP. They make you sit for hours in A&E without any support or medication.