Heartlands Hospital
Feedback Rating
Based on 1369 reviews
Reviews (1369)
Long waiting times
July 30, 2025
It's alright. Waiting time is long.
Fine
Outpatients
July 30, 2025
My son was seen for an ADHD assessment here and that was fine.
The care was good
July 29, 2025
18 months ago I had a heart attack and they took care of me. The care was good but I don't remember too much of it. I don't remember it being bad though.
The care was good
July 29, 2025
There for 2 weeks after I had stroke, the care was okay, they were okay the staff were.
Discharged myself
Discharge lounge/ discharge team
July 29, 2025
I was transferred after 6 weeks to Heartlands where I stayed for a further 2 weeks whilst waiting to get to Moseley Hall. In the end I discharged myself as they couldn't tell me what was going on, how long it would take or anything about the care package until I went to discharge ward.
Not great but could have been worse
July 29, 2025
I fell over and put my hand out. It didn't appear straight away but the next day it was much worse. I had fractured my left arm and had to stay there. The care has been good, the place wasn't great but it could have been worse.
Slept in a chair and no care given
Stroke services
July 29, 2025
I had mini strokes and slept in a chair there for 24 hours. I didn't see the doctor until the day after. If it hadn't been for my wife I wouldn't have been cared for.
A good service
July 29, 2025
At the diabetes clinic and was given a patch for the first 14 days. We were told we have to go to the hospital for tests and not a GP which is a faff but they do give a good service.
Not good aftercare
unknown
July 29, 2025
The aftercare at Heartlands has not been very good. I should have been having an appointment every 3 months or going to a group but I haven't had any phone calls in that time. It's the pressures of staffing I think.
Very busy but good staff
Maternity
July 22, 2025
The waiting area seats at maternity are very hard. The hospital is very busy but the staff are good.
