Heartlands Hospital
Feedback Rating
Based on 1548 reviews
Reviews (1548)
Good stoma nurse
Gastroenterology: digestive, intestinal, and bowel services
December 12, 2025
I had a stoma fitted for an operation and the procedure was supposed to be reversed. It has been a considerable amount of time since and I still have the stoma which is really disappointing. That said the stoma nursing team at Heartlands Hospital are very good.
Good experience of maternity care
Maternity
December 11, 2025
My experience of the maternity care at Heartlands Hospital has been good. The staff were very kind and helpful.
Excellent inpatient cardiology care
Cardiology/heart medicine
December 11, 2025
I was admitted to a cardiology ward (ward 9 I think). The care I received was excellent. The staff were fantastic, and the doctors were very thorough.
Follow on care has been hard to navigate
Cardiology/heart medicine
December 11, 2025
My follow on care from the cardiology outpatients department has been difficult to navigate. I have had to chase the department for appointments and there has been a lot of back and forth which has been frustrating.
Very helpful orthopaedic consultant
Orthopaedics and fracture clinic
December 11, 2025
My consultant has been very good. I requested that my treatment be transferred to Solihull Hospital, as it is closer to me. The consultant was very understanding and said that it was possible because he works from there too. He assured me that he would make the necessary arrangements for me. I was very pleased.
I prefer going to other UHB hospitals
unknown
December 11, 2025
My experience of Heartlands Hospital has not been great and I prefer going to other UHB hospitals.
Very good specialist nurse
Gynaecology
December 11, 2025
Until I saw a specialist nurse in the run up to my UFE procedure I felt that I had no real explanation of the procedure and what would happen. The specialist nurse was wonderful and communicated well. I felt very supported by them. The procedure took place and was carried out by the radiology team. I have to wait six months to find out if the procedure was successful. I have not received a follow up appointment yet but should get the results in two months time.
A mixed experience at gynaecology
December 11, 2025
My experience of the gynaecology department at Heartlands Hospital was very mixed. I saw two different gynaecologists neither of them were particularly friendly or helpful and they did not communicate well. I did not feel like I really got any explanation or answers from them in the run up to the procedure I needed.
Wonderful care on Ward 9
Cardiology/heart medicine
December 11, 2025
I was admitted to Ward 9 as an emergency patient. The treatment and care I received was excellent and the staff were wonderful.
Good care & wonderful staff in A&E
Accident and emergency services
December 11, 2025
I received a good service from A&E staff at Heartlands Hospital. The staff were wonderful.
