Heartlands Hospital
Feedback Rating
Based on 1411 reviews
Reviews (1411)
Not good aftercare
unknown
July 29, 2025
The aftercare at Heartlands has not been very good. I should have been having an appointment every 3 months or going to a group but I haven't had any phone calls in that time. It's the pressures of staffing I think.
Very busy but good staff
Maternity
July 22, 2025
The waiting area seats at maternity are very hard. The hospital is very busy but the staff are good.
I had a bad experience
Maternity
July 22, 2025
It was okay during appointments but after my delivery I developed an infection and ended up staying for 10 days. It was during covid and I didn't find them helpful. I had a bad experience.
Brilliant consultant
July 22, 2025
I was seen on time by my consultant some 3 weeks ago. They were brilliant. Very good.
Very good
Outpatients
July 22, 2025
Very good at the fracture clinic. It's just getting to these places are the problem.
They have been very good
July 22, 2025
Very good service from coming in to attend to me, caring for me. They have been very good.
It's been good
July 22, 2025
It's been good. The environment is neat and clean, they attend to us on time.
So caring and helpful at maternity
Maternity
July 22, 2025
The baby was born here days ago. They were excellent, really nice staff. The hospital and maternity was clean and tidy. The staff were welcoming and so caring. I just came back to give them a gift for helping me so much.
They're very good
Pharmacy
July 22, 2025
I use the outpatients pharmacy when I need any medication. I will pop in as they're just over the road from me and they're very good.
Sorted me out quickly
Accident and emergency services
July 22, 2025
I took one of my partners medications and I thought I had taken too many so they sorted me really quickly.
