Heartlands Hospital
Feedback Rating
Based on 1311 reviews
Reviews (1311)
Seen quickly
Outpatients
May 7, 2025
I was sent for x-rays and bloods. The staff were good and helpful and I was seen quickly.
Long A&E waits
Accident and emergency services
May 7, 2025
Long waits at A&E with very limited support or care provided.
Waiting for surgery
May 7, 2025
Been waiting for carpal tunnel surgery for the last 2 years.
Excellent treatment provided.
Accident and emergency services
May 7, 2025
We were seen very quickly, within 2 hours and excellent treatment was provided.
Long waits, rude staff
Accident and emergency services
May 7, 2025
Very busy. I have always waited at least 5 hours at A&E and the staff are rude.
Very bad
Accident and emergency services
May 7, 2025
Very bad. It was terrible there, there is no space in the waiting room and they don't help you.
Good
May 7, 2025
It was good.
Very good
May 7, 2025
Very good.
Great staff
May 6, 2025
Triaged to minor injuries and was seen quickly. The staff were great.
Seen within the hour
May 6, 2025
It wasn't a long wait at the children's A&E department. They saw us really quickly within the hour. They did tests and gave us medication and told us to follow up with the GP afterwards if we needed anything.