Heartlands Hospital
Feedback Rating
Based on 1501 reviews
Reviews (1501)
Very nice staff
Outpatients
November 12, 2025
I went for an echocardiogram and that was fine, very prompt and staff were very nice.
Good but long waits
Accident and emergency services
November 12, 2025
I went in twice within a week and sat in A&E on a plastic seat for 16 hours. When I finally got to cardiac ward the staff were really good, brilliant. I was feeling anxious there though as there were loads of criminals in handcuffs in the waiting rooms there.
They looked after me very well
Accident and emergency services
November 12, 2025
I don't have a problem. I find the service good. I recently fell and broke my ribs and they looked after me very well.
Kept in for heart problems
Cardiology/heart medicine
November 12, 2025
I was put to sleep and had my heart shocked back into rhythm. I was kept in over the weekend and then they did some scans and seen that I needed a stent. They fitted that and by the Thursday was let go. Was back in on the Friday though and ended up in for another week.
Useless at A&E
November 5, 2025
I found A&E useless. Poor communication. I waited a long time.
Needs major improvement
November 5, 2025
It's the worst. It needs a major improvement in all departments. Staff are unprofessional. It's not just me, even staff have said the same thing. They look down at elderly people, I experienced it. The staff need training. They have lost booking records for my mom too. they have caused us a lot of stress.
Discharged me
November 4, 2025
Spent the night here and they said they needed to check with QE with scans so they discharged me.
We know were in safe hands
November 4, 2025
Very good. they care for my little one excellently. We know were in safe hands.
The nurse didn't help me
Maternity
November 4, 2025
I had pain after a C Section and the nurse didn't help me.
Good
November 4, 2025
Good with appointments and communication.
