Heartlands Hospital
Feedback Rating
Based on 1311 reviews
Reviews (1311)
Brilliant
May 27, 2025
They looked after me and couldn't do anymore for me. Brilliant.
Fixed my stitches
Outpatients
May 20, 2025
Called me in to check my stitches after the hip operation and they fixed some of the stitches for me.
Grumpy and inconsiderate staff
Accident and emergency services
May 13, 2025
Taking my mother with cellulitis in leg after knee replacement. Poor parking availability, long wait in a waiting room that looked like a war zone. Staff grumpy and inconsiderate, didn’t bother to examine properly.
A kind A&E doctor
Accident and emergency services
May 13, 2025
I had abdominal pain and I went to A&E. I waited for three hours but was seen by a very helpful and kind doctor in the end.
Results the same day
May 13, 2025
My wife had an x-ray. She had a scan on leg. Had the results the same day and said there were no blood tests and was clear which was good.
Long wait but helpful
Accident and emergency services
May 13, 2025
My wife waited 5 hours at A&E was check and told to return the next day for a scan. A long wait but helpful.
Told to go to Childrens
Accident and emergency services
May 13, 2025
Very bad. My daughter fell and cut her chin wide open. We called an ambulance and waited for 4 hours. They doctor there told us she couldn't be treated there and we needed to go to the children's hospital. They didn't do anything to help her during that time it was so bad.
They did their utmost at A&E
Accident and emergency services
May 13, 2025
I went to A&E when I thought I had broken my arm. I waited about an hour. They did their utmost and gave me a wheelchair and got me through quickly to x-ray.
Explain things well at my check ups
Diabetes care
May 13, 2025
I have a diabetic eye check up every three months and the staff are great. It's easy to find the department, they run on time, explain things well and I can contact them easily.
They listen
May 13, 2025
Easy to make an appointment there and they listen to you.
