Heartlands Hospital
Feedback Rating
Based on 1369 reviews
Reviews (1369)
Personalised maternity care
Maternity
July 21, 2025
The maternity department is very good. The staff are very helpful and provided very personalised care, especially when it came to pain management.
Long waits to be seen
Maternity
July 21, 2025
The real issue here is the waiting time. You are just left there even when there are not a lot of people waiting to be seen in the maternity unit. I have asked to be transferred elsewhere but my midwife said no.
Consultant was not clear after scan
Medical imaging, including radiography, ultrasound, MRI and nuclear medicine
July 21, 2025
I found it easy to get my imaging appointment. I went in at 9am for a scan and came out at 1pm. The consultant was not clear about my symptoms and prescribed medication which I did not take as he was not sure.
A big hospital
July 16, 2025
It's a big hospital. I had an ultrasound on all my organs and they sent the results to the GP. I can see them on the app.
Brilliant
Outpatients
July 15, 2025
I had an appointment for vertigo in December 2024. Had a procedure and done some manipulation and went back after 6 weeks. He said he would keep me on the books for a couple of years. He's a really good bloke the doctor I saw. Brilliant.
Good care at A&E
Accident and emergency services
July 15, 2025
I went to A&E. My blood pressure was too low. I was there for 12 hours and discharged at 6am. Good care and they said my results would go to the GP.
Really good at oncology
Outpatients
July 15, 2025
Really good, their speciality. It's their bread and butter. They're able to check bloods and do checks and give information when I need it. They book me into clinic to discuss anything.
Over 24 hours for a diagnosis
Accident and emergency services
July 15, 2025
I waited at A&E over 24 hours to get a complete diagnostic. Blood test results too a long time to come back.
Good
July 9, 2025
The whole process was good. The waiting list was long though. They never gave me the results.
They couldn't do anything
Physiotherapy
July 8, 2025
They said they couldn't do anything at physio. They told me to go to the GP if I needed anything.
