Heartlands Hospital
Feedback Rating
Based on 1369 reviews
Reviews (1369)
I had a bad experience
Maternity
July 22, 2025
It was okay during appointments but after my delivery I developed an infection and ended up staying for 10 days. It was during covid and I didn't find them helpful. I had a bad experience.
Brilliant consultant
July 22, 2025
I was seen on time by my consultant some 3 weeks ago. They were brilliant. Very good.
Very good
Outpatients
July 22, 2025
Very good at the fracture clinic. It's just getting to these places are the problem.
They have been very good
July 22, 2025
Very good service from coming in to attend to me, caring for me. They have been very good.
It's been good
July 22, 2025
It's been good. The environment is neat and clean, they attend to us on time.
So caring and helpful at maternity
Maternity
July 22, 2025
The baby was born here days ago. They were excellent, really nice staff. The hospital and maternity was clean and tidy. The staff were welcoming and so caring. I just came back to give them a gift for helping me so much.
They're very good
Pharmacy
July 22, 2025
I use the outpatients pharmacy when I need any medication. I will pop in as they're just over the road from me and they're very good.
Sorted me out quickly
Accident and emergency services
July 22, 2025
I took one of my partners medications and I thought I had taken too many so they sorted me really quickly.
They cared for me well on ward 20
July 22, 2025
Ward 20 has been great. I have been on here for 2 weeks. I had one problem and the staff sorted it out. They cared for me well. I'm hoping to be discharged today, I'm just waiting on the social worker but everything is all organised.
Long waits and inattentive staff
Accident and emergency services
July 21, 2025
My experience of A&E was rubbish. I was told I would be waiting 5 or 6 hours to see a doctor. While waiting I saw a person on the floor screaming in pain but nobody came to see him. I had to come home eventually and contact the emergency clinic.
