Heartlands Hospital
Feedback Rating
Based on 1411 reviews
Reviews (1411)
Amazing care on gastro ward
Gastroenterology: digestive, intestinal, and bowel services
September 26, 2025
The care I received on the gastroenterology ward was amazing. The staff couldn't have been nicer.
12 hour wait in awful pain
Accident and emergency services
September 26, 2025
My trip to A&E was horrible, I'd say it's the worst experience of my life. I spent 12 hours waiting in awful pain and wasn't given painkillers for 4 hours. The nurses were lovely though which did help.
Quick treatment at A&E
Accident and emergency services
September 26, 2025
My experience of Heartlands Hospital A&E department was very good. I was seen and treated within 2 hours which was very quick.
Once your in the system treatment is good
September 25, 2025
My experience of Heartlands Hospital has been generally good. I have had to attend a number of appointments including x-Rays, tests and general outpatient appointments. I have been happy with treatment, the difficulty is getting into the system, accessing GPs to be referred on to the hospital for treatment.
Happy with service
September 24, 2025
It was all alright, they told me to go back to my GP to follow up with them once I was discharged which I was happy with.
Fantastic inpatient cardiac care
Cardiology/heart medicine
September 22, 2025
I was brought here in an ambulance when I had a heart attack. I stayed on ward 9 for 2 nights and the care was fantastic. The follow on care has also been very good.
Seen quickly for foot injury
Accident and emergency services
September 22, 2025
I came here for a foot injury and was seen quickly. I was in and out in a couple of hours.
Care on ward 5 wasn't great
September 22, 2025
I was brought to ward 5 from A&E and the care wasn't that great. I had to wait an hour for them to prescribe paracetamol when I was in a lot of pain. They then booked me in for an ultrasound as an outpatient.
Lost blood test results after long A&E wait
Accident and emergency services
September 22, 2025
I spent 6 hours waiting in A&E then they lost my blood test results and had to repeat it. It was a really uncomfortable experience.
Difficult to park but good diabetes care
Diabetes care
September 22, 2025
I have visited this hospital on several occasions to help manage my diabetes. I find it very difficult to park which is a real issue but the appointments themselves go very well.
