Heartlands Hospital
Feedback Rating
Based on 1241 reviews
Reviews (1241)
Caught covid in their waiting area
Accident and emergency services
February 25, 2025
I went to visit my brother in A&E and those places attract the most undesirable characters at night time. So many people just looking for a bed for the night. I caught covid waiting in that area. That is why I worry about going to appointments because I worry about coming out worse than I went in.
Really good
February 25, 2025
I had a stent put in my leg. A lot of people say they don't go there if they can help it but they were really good there. I had an overnight stay and they were really good. I couldn't fault them.
Very helpful doctors and nurses
Paediatric care
February 19, 2025
My daughter was an inpatient for a week at paediatrics ward 15. The care and treatment was excellent. Very helpful doctors and nurses.
The pharmacists are helpful
February 19, 2025
I am here to collect the item which they had to order from somewhere else. The chemists are very kind and helpful.
Kind and helpful staff
Endoscopy
February 19, 2025
I had my endoscopy 2 days ago and everything went well. The staff were kind and helpful.
A five star experience at pharmacy
February 19, 2025
I have used the pharmacy many times and based on my experiences I will give them five stars.
Very good explanations
Ophthalmology
February 19, 2025
My son is being treated at Ophthalmology for dry mucus. The consultant explained everything very well and prescribed medication.
Excellent service
February 19, 2025
I just waited at the pharmacy for less than 20 minutes and there were at least 10 patients ahead of me. Excellent service provided.
Difficult to get an appointment
Physiotherapy
February 19, 2025
Very difficult to get an appointment and staff have poor communication as they can't explain things properly at physiotherapy.
Busy but excellent
February 19, 2025
Very busy but communication is excellent at the pharmacy. I have waited for 40 minutes but they have kept me informed.
