Heartlands Hospital
Feedback Rating
Based on 1369 reviews
Reviews (1369)
Unhelpful staff and a 7 hour wait.
Accident and emergency services
November 12, 2024
A 7 hour wait with no support or help. The staff are not helpful.
Unhelpful and rude night nurses
November 12, 2024
Ward night shift nurses were really unhelpful and rude. The food was also horrible.
Rude reception and ignored by the nurses.
Accident and emergency services
November 12, 2024
Very rude and unhelpful reception staff. Nurses ignored me whilst I was waiting to be seen. I waited for 5 hours.
More staff needed.
Accident and emergency services
November 12, 2024
A 6 hour wait is common over there. They need more staff and resources.
Good staff, clean hospital
Accident and emergency services
November 11, 2024
I had breathing problems as I have asthma so I went to A&E. The staff were good and the hospital was very clean.
Fast, efficient and professional
Medical imaging, including radiography, ultrasound, MRI and nuclear medicine
November 8, 2024
I had an MRI at Heartlands. I was seen on time, processed quickly, treated respectfully and professionally. Medics were efficient and friendly. I was well taken care of and everything was clearly explained to me.
No regard or support for patients at A&E
Accident and emergency services
November 6, 2024
The staff at A&E are too busy, with no regard for patients in pain and waiting long hours without any support.
It's the worst A&E
Accident and emergency services
November 6, 2024
The worst A&E. The staff are rude and unhelpful.
Very helpful
Physiotherapy
November 4, 2024
The physio gave me exercises to do and as very helpful.
They were good.
November 4, 2024
I had an operation on my neck and had a large cyst removed. They were good.