Heartlands Hospital

Have tried to contact ultrasound, I can’t make appointment date. The number texted to me. 0121 425 0047, with appointment details “isn’t recognised”, switchboard unable to put me through/ no answer.

The services have been very good. I don't have any problem with them and they're always timely with their appointments. My husband has been having good experiences with them. I came for an appointment today and it was okay. The staff are friendly and the doctors are good too.

They are okay. They are taking care of my husband with cancer but the service could be better. Too much work and not enough staff. He's not getting enough care, he is not doing well at all.

It's good but the walk is quite a way if your going to nuclear medicine. The staff are good, always explain what is happening to me.

We always come for blood tests and the service is very good. They are doing very well and always on time. I don't have any problems with them.

They have been excellent. My husband is old and has cancer and he is well taken care of. The treatment is fantastic. The emergency response is excellent. The telephone service is good too.

I was at A&E on Saturday with my mom. It was chaotic. They did their best they can but the system is completely broken. It took 12 hours to see her. It is terrible. It's not the staff, it's the system. She had to have a blood infusion that takes about an hour and that is what were here for today. This is the worst I have seen the NHS in 20 years. The system is collapsing and underfunded.

The maternity urgent assessment unit has been good. The reception and communication is good. All has been okay so far.

Absolutely amazing. Very good care, regular check ups, great treatment and the midwives have been amazing. Communication is really good. They keep asking if I'm okay, how the pain is and it's reassuring to know they're keeping an eye on me.

They have been great at the day assessment unit. You get seen pretty much straight away. The staff are helpful and friendly. I feel like they have a good system. You can wait a while in the assessment room downstairs but they do check on you and let you know what is going on. Communication is good and an appointment is given before you leave. The ward clerk books future appointments before you leave. The parking area needs to be bigger. I have to come much earlier in order to get a space.