Heartlands Hospital
Feedback Rating
Based on 1337 reviews
Reviews (1337)
Lovely staff friendly and caring
Paediatric care
June 17, 2025
A 16 month old baby was treated very kindly while we were there all day. Lovely people
Excellent care and treatment
June 17, 2025
Very caring and helpful staff. I've had a number of surgeries over there. The care and treatment provided was excellent.
Really bad, they don't care
Accident and emergency services
June 17, 2025
I went to A&E last year and was left in the corridor. They said my ECG was fine and sent me home after I waited 5 hours. It was really bad and they do not care.
They have been so good
June 17, 2025
The doctor here said he does not have capacity to make decisions and they allow me to attend the appointments with him. They have been so good with him.
Amazing staff
June 17, 2025
I was moved onto a ward. It's been okay this time compared to January when I waited 7 hours in an ambulance and then another 6 hours. There is long waits to receive updates on relatives too. The staff here though are amazing.
I give them 4 stars
June 17, 2025
The new services and facilities are alright. The staff are fine and the appointments and timings are fine. There is no parking after 9am it's terrible. We have to get here hours earlier to park the care. Overall the departments I will give 4 stars.
Helpful staff
June 17, 2025
Ward 19 staff were helpful.
Really good
Stroke services
June 17, 2025
Everything has been really good and everyone has been helpful at the stroke clinic.
So far its been good
Maternity
June 17, 2025
So far it has been good. The timing is slightly delayed. But overall it's been okay at maternity.
Overall a good experience at A&E
Accident and emergency services
June 17, 2025
A good A&E experience overall. I should have had my x-ray results in A&E but it was missed so had to have it done again. Aside from waiting times the doctors and service was good.
