Heartlands Hospital
Feedback Rating
Based on 1044 reviews
Reviews (1044)
Excellent treatment and care
Cardiology/heart medicine
November 13, 2024
My dad had his bypass there and the treatment and care was excellent.
Professional ENT team
Ear Nose and Throat
November 13, 2024
Very helpful team of professionals that listen to you and try to help you quickly.
Excellent continuity of care
November 13, 2024
Excellent communication between the different departments within the hospital and with the GP. Excellent continuity of care.
High standards of communication
Paediatric care
November 13, 2024
The consultants and nurses are very helpful. They provide a high standard of information and communication.
Second to none
November 13, 2024
My newborn was in neonatal for 3 months. The care, support and help provided was second to none.
Midwives lacked empathy
Maternity
November 13, 2024
The doctors and nurses were great but some of the midwives lacked empathy.
The care was good.
November 13, 2024
I stayed in for five weeks and the care on the ward was good. The food could be improved but it was okay.
No available beds on regular wards
November 13, 2024
A relative is very unwell but so far thorough testing is being done. They have been on MAU since Friday, so far 4 days as there are no beds available on the proper wards.
No check up was given
November 12, 2024
I had gallbladder surgery. Admitted at 8am and discharged by 6pm. Not one medical professional has checked on me. I’ve had no information about my operation and if there were any issues. I’ve had to go it alone and guess.
Unhelpful staff and a 7 hour wait.
Accident and emergency services
November 12, 2024
A 7 hour wait with no support or help. The staff are not helpful.
