Heartlands Hospital
Feedback Rating
Based on 1337 reviews
Reviews (1337)
Explain things well at my check ups
Diabetes care
May 13, 2025
I have a diabetic eye check up every three months and the staff are great. It's easy to find the department, they run on time, explain things well and I can contact them easily.
They listen
May 13, 2025
Easy to make an appointment there and they listen to you.
Seen quickly
Outpatients
May 7, 2025
I was sent for x-rays and bloods. The staff were good and helpful and I was seen quickly.
Long A&E waits
Accident and emergency services
May 7, 2025
Long waits at A&E with very limited support or care provided.
Waiting for surgery
May 7, 2025
Been waiting for carpal tunnel surgery for the last 2 years.
Excellent treatment provided.
Accident and emergency services
May 7, 2025
We were seen very quickly, within 2 hours and excellent treatment was provided.
Long waits, rude staff
Accident and emergency services
May 7, 2025
Very busy. I have always waited at least 5 hours at A&E and the staff are rude.
Very bad
Accident and emergency services
May 7, 2025
Very bad. It was terrible there, there is no space in the waiting room and they don't help you.
Good
May 7, 2025
It was good.
Very good
May 7, 2025
Very good.