Heartlands Hospital
Feedback Rating
Based on 1340 reviews
Reviews (1340)
Long wait but helpful
Accident and emergency services
May 13, 2025
My wife waited 5 hours at A&E was check and told to return the next day for a scan. A long wait but helpful.
Told to go to Childrens
Accident and emergency services
May 13, 2025
Very bad. My daughter fell and cut her chin wide open. We called an ambulance and waited for 4 hours. They doctor there told us she couldn't be treated there and we needed to go to the children's hospital. They didn't do anything to help her during that time it was so bad.
They did their utmost at A&E
Accident and emergency services
May 13, 2025
I went to A&E when I thought I had broken my arm. I waited about an hour. They did their utmost and gave me a wheelchair and got me through quickly to x-ray.
Explain things well at my check ups
Diabetes care
May 13, 2025
I have a diabetic eye check up every three months and the staff are great. It's easy to find the department, they run on time, explain things well and I can contact them easily.
They listen
May 13, 2025
Easy to make an appointment there and they listen to you.
Seen quickly
Outpatients
May 7, 2025
I was sent for x-rays and bloods. The staff were good and helpful and I was seen quickly.
Long A&E waits
Accident and emergency services
May 7, 2025
Long waits at A&E with very limited support or care provided.
Waiting for surgery
May 7, 2025
Been waiting for carpal tunnel surgery for the last 2 years.
Excellent treatment provided.
Accident and emergency services
May 7, 2025
We were seen very quickly, within 2 hours and excellent treatment was provided.
Long waits, rude staff
Accident and emergency services
May 7, 2025
Very busy. I have always waited at least 5 hours at A&E and the staff are rude.