Heartlands Hospital
Feedback Rating
Based on 1493 reviews
Reviews (1493)
Fantastic experience in labour, poor aftercare
Maternity
October 21, 2025
My labour experience at Heartlands Hospital was fantastic. The aftercare on the maternity ward was awful and I was just left to it despite having a c-section. I was discharged after 24 hours and felt that this was too soon. There needs to be more support.
Seen Quickly in SAU
October 20, 2025
I was seen very quickly in SAU at Heartlands Hospital. The nurses and doctors were friendly and I was happy with the care I received.
A&E - Triaged quickly
October 20, 2025
My experience of A&E at Heartlands Hospital was good. I was triaged very quickly and sent to a different department.
Cardiology good but have to chase follow ups
October 20, 2025
I see my cardiologist at Heartlands hospital. Appointments generally go well but I have in the past had to chase up follow up appointments.
10 hour wait in A&E with heart condition
October 20, 2025
My experience of A&E was poor. I waited over 10 hours experiencing chest pain and breathing difficulties and having a pre-existing heart condition.
Good A&E experience
October 20, 2025
My experience of A&E was not too bad. I was there for a few hours in total, during which time I was x-rayed, my wound was cleaned and stitched up. I was happy with the care I received.
Wonderful nurses, poor management
October 20, 2025
I cannot fault the mostly wonderful nurses at Heartlands Hospital. The problems at the hospital are down to poor management. I have attended a number of appointments, and been admitted on a number of occasions. I have been generally happy with the care and treatment I have received, the nurses are overworked and understaffed which is a real shame for the staff and for patients.
Fracture clinic was efficient
October 20, 2025
My appointment at Heartlands Hospital's Fracture Clinic was fine. The department was efficient. The car park was a nightmare and I was lucky I had an early appointment or I fear I would not have been able to park at all. Another thing I noticed was that there appeared to be a lot of wasted space inside the hospital.
Good care but parking is awful!
October 20, 2025
I attend the haematology department every six months for routine check ups to monitor my blood cancer. I am happy with the care and communication I receive, but if my appointment is after 10am parking is impossible making visits very stressful.
Awful A&E experience
October 20, 2025
I attended Heartlands A&E experiencing chest pains and I was just left without any reassurance or treatment. The wait to be seen was really long, it really was an awful experience.
