Heartlands Hospital
Feedback Rating
Based on 1304 reviews
Reviews (1304)
Kind and helpful staff
Outpatients
April 29, 2025
I have had many scans and x-rays and the staff have always been kind and very helpful.
Excellent care, helpful staff
April 29, 2025
Excellent care and treatment at MAU and the staff were helpful.
The worst place for quick support
Accident and emergency services
April 29, 2025
The worst place to come when you need quick support.
Very poor service
Accident and emergency services
April 29, 2025
I waited over 7 hours to be seen by a nurse. Very poor service delivery.
A bad experience
Outpatients
April 29, 2025
I went for a sleep apnoea test and it was a bad experience. Everything went wrong.
Amazing
April 29, 2025
Very clean and the services are amazing.
A very bad experience
Maternity
April 29, 2025
I had a very bad experience with my last pregnancy there. It was not good and they caused me too much pain with too many injections. They didn't treat me well after the C-Section.
Too busy
April 29, 2025
The waiting rooms are always packed, it's too busy.
Too long of a wait at A&E
Accident and emergency services
April 29, 2025
I waited at A&E for 18 hours with my son with a broken foot. The waiting time is too high. They should have made the A&E bigger not the car park. No bed capacity so you just wait.
Long waits but good staff
Accident and emergency services
April 29, 2025
The waiting times are really long but otherwise it's good. The staff are good.
