Heartlands Hospital

Thankyou for taking the time to share your feedback about our Hospital. We're really sorry to hear that you felt you needed to raise some concerns, so if you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern
Best wishes
Patient Experience Team

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital.
Best wishes
Patient Experience Team

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital A&E department, it will mean a lot to the staff.
Best wishes
Patient Experience Team

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital. Those kind words will mean a lot to the staff reading this.
Best wishes
Patient Experience Team

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital.
Best wishes
Patient Experience Team

Thankyou for taking the time to share your feedback about our Hospital. We're really sorry to hear that you had to raise a concern.
If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern
Best wishes
Patient Experience Team

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital. The departmental staff will be pleased to read your feedback.
Best wishes
Patient Experience Team

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital.
Best wishes
Patient Experience Team

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital and glad to hear things are improving.
Best wishes
Patient Experience Team

Thank you for sharing your two experiences of the Emergency Department at Heartlands Hospital.

We’re sorry to hear about the time it took for your sister to be seen whilst pregnant. We're also sorry to hear of the difficulties your Dad had at receiving continuous care. If it's ok, we’d like to hear more about your experiences. This can help us understand what we can do to make things better in the future.

If you’d like to share more about your experiences, please visit our feedback page at https://www.uhb.nhs.uk/get-in-touch/feedback/.

Best Wishes,

Patient Experience Team