Heartlands Hospital
Feedback Rating
Based on 1555 reviews
Reviews (1555)
Waited 8 hours
Accident and emergency services
December 3, 2025
I waited 8 hours in A&E. I spoke up for my dad who has dementia.
Can't get through
December 3, 2025
Every time I call them I can't get through. It's a nightmare. They then passed me to another number that doesn't answer when I told them.
Waited hours at A&E
Accident and emergency services
December 3, 2025
I attended A&E with a foot injury. I waited hours for an x-ray. I had a broken toe which was just strapped up. The system could be better. I could have been in and out much quicker and didn't need major treatment.
Really good
Maternity
December 3, 2025
Really good. I was induced and put in a side room for privacy and sleep but I was forgotten and so missed some medication.
Busy with delays
Maternity
December 3, 2025
Maternity isn't too bad but appointments are busy with delays and the car park is horrendous.
In and out fast
Maternity
December 3, 2025
In and out of maternity very fast. They answered all of my questions. Good communication.
Rushed by the staff
Maternity
December 3, 2025
The waiting times at antenatal are really long and I feel rushed by the staff.
I felt rushed
Maternity
December 3, 2025
A very busy department, a long wait and I felt rushed by the sonographer.
DNR without our consent
December 3, 2025
The nurse called to ask if we knew that dad had a DNR in place and we didn't know. So they put it in place without telling us.
Told them it kept happening
Accident and emergency services
December 2, 2025
I went to A&E with a shoulder dislocation, which kept happening so I told them. They didn't refer me about it though.
