Heartlands Hospital
Feedback Rating
Based on 1504 reviews
Reviews (1504)
Thyroid service no longer available
October 31, 2025
The thyroid specialist was absolutely marvelous but the service is no longer available.
Keep cancelling appointments
October 30, 2025
They keep cancelling my appointments which makes me very concerned about the management of my liver condition.
Dealing with people who don't need to go there
October 30, 2025
I feel that they are dealing with a lot of people who could just be seen by their GP.
Cancelled appointment without telling me
October 30, 2025
I arrived for my outpatient appointment and they told me it was cancelled but I was not informed of this
A&E is understaffed
Accident and emergency services
October 30, 2025
I spent 48 hours in A&E and my experience wasn't great because they are understaffed and overworked. I was sent to another department and back to A&E which was confusing.
Works well for me
Outpatients
October 29, 2025
I have had a form of blood cancer for 12 years and go here every six months for blood tests and see the cancer team or have a phone call which works well for me.
Helped me get better
Accident and emergency services
October 28, 2025
I was sent here by out of hours. They put me on a drip for dehydration and helped me get better.
They lost my referral
October 28, 2025
I went in March/April and they lost the referral so I had to chase them for a new one. You have to wait for appointments.
Lovely place
Outpatients
October 28, 2025
Lovely place. I was seen on time as I am very happy with the care.
I hate A&E
Accident and emergency services
October 28, 2025
I hate A&E. It takes hours to be seen. I don't like coming here.
