Heartlands Hospital
Feedback Rating
Based on 1307 reviews
Reviews (1307)
Too busy
April 29, 2025
The waiting rooms are always packed, it's too busy.
Too long of a wait at A&E
Accident and emergency services
April 29, 2025
I waited at A&E for 18 hours with my son with a broken foot. The waiting time is too high. They should have made the A&E bigger not the car park. No bed capacity so you just wait.
Long waits but good staff
Accident and emergency services
April 29, 2025
The waiting times are really long but otherwise it's good. The staff are good.
Long A&E waits
Accident and emergency services
April 29, 2025
Long A&E waiting times. They need to improve.
Checked my blood pressure
Accident and emergency services
April 29, 2025
A&E was full of people and some were fighting with security. I waited for 20 minutes and then they did my blood pressure and monitored me.
Not a good service
Accident and emergency services
April 29, 2025
We used to go to the A&E here but not anymore. The service is not good. It takes a long time to get checked. I can't say anything good as everything is really bad. The receptionists are bad there too.
Explained thing very well
Ophthalmology
April 29, 2025
Ophthalmology explained everything very well and had no problems with them as a service.
Excellent
Outpatients
April 15, 2025
The staff at allergy and immunotherapy clinic are very helpful. Excellent treatment provided.
A long A&E wait
Accident and emergency services
April 15, 2025
I went to A&E at 11PM and was seen at 5AM. I was moved to a cubicle as there were no beds available. They discharged me and I got a reaction to the antibiotics.
Very poor service delivery at A&E
Accident and emergency services
April 15, 2025
My friend had chest pain and went to the A&E. They waited for 4 hours and then left without seeing a doctor. Very poor service delivery.
