Heartlands Hospital
Feedback Rating
Based on 1363 reviews
Reviews (1363)
Helpful A&E staff
Accident and emergency services
June 24, 2025
The staff are helpful at A&E and good to me.
Not helpful at all
Accident and emergency services
June 24, 2025
I went to A&E in December 2024 as I was so ill and they just left me and weren't helpful.
They don't prioritise in A&E
Accident and emergency services
June 18, 2025
Even with health conditions we had to wait for 12 hours at A&E in a chair. Children with additional needs should be prioritised. It's not care provided at all.
Useless at neurology
Neurology, neurosurgery and stroke care
June 18, 2025
She is under neurology, they're useless. Hardly get appointments to see her, they're useless. They need to improve their care for children with additional needs.
Very good
Neurology, neurosurgery and stroke care
June 18, 2025
Brilliant. The doctor showed me my brain scan and said I had no dementia. They're very good.
Fabulous at the diabetic clinic
Diabetes care
June 18, 2025
They've been fabulous, the diabetic clinic is amazing.
Lovely staff friendly and caring
Paediatric care
June 17, 2025
A 16 month old baby was treated very kindly while we were there all day. Lovely people
Excellent care and treatment
June 17, 2025
Very caring and helpful staff. I've had a number of surgeries over there. The care and treatment provided was excellent.
Really bad, they don't care
Accident and emergency services
June 17, 2025
I went to A&E last year and was left in the corridor. They said my ECG was fine and sent me home after I waited 5 hours. It was really bad and they do not care.
They have been so good
June 17, 2025
The doctor here said he does not have capacity to make decisions and they allow me to attend the appointments with him. They have been so good with him.
