Heartlands Hospital
Feedback Rating
Based on 693 reviews
Reviews (693)
Excellent care and treatment in A&E
March 19, 2024
My son dislocated his shoulder whilst playing. We took him to A&E and he was seen within an hour. He received excellent care and treatment.
Consultant is very good, reception are rude.
March 6, 2024
We regularly go to the paediatrics department for my son's check up and blood tests. The reception staff are very rude and don't communicate politely. The consultant is okay. He listens to us and explains things very well.
More doctors, nurses and midwives needed.
March 6, 2024
The maternity department needs more doctors, nurses and midwives because they are severely short of skilled staff. Low and poor level of staffing is affecting patients who have to wait for ages.
Long A&E waits.
March 6, 2024
Very long waits all the time. Last time I waited for 5 hours in A&E before my son was examined by the doctor.
A 9 hour wait due to no doctors or beds.
March 6, 2024
My son had a back injury and waited 3 hours in an ambulance because there was no doctor to see him. After he was seen by the doctor he waited a further 6 hours because there were no available beds.
Excellent care provided.
March 6, 2024
My brother was stabbed and was taken to Heartlands. He was an inpatient for 5 weeks. He received excellent care, support and treatment.
Maternity is excellent.
March 6, 2024
Excellent and care and treatment provided at the maternity department.
4 hour wait
March 6, 2024
I had to wait 4 hours at A&E
Not getting anywhere here either
February 27, 2024
Care has been the same as Solihull as there is not much communication about what is going on. I don't feel like we're getting anywhere.
I was alright.
February 26, 2024
It was alright. An unexpected operation but it was alright. It was as good as it can be. Toilets were a bit dirty though.
