Heartlands Hospital
Feedback Rating
Based on 1337 reviews
Reviews (1337)
Didn't wait long
Accident and emergency services
May 28, 2025
I used the A&E there and did not have to wait long due to the level of emergency.
Really nice at children's A&E
Accident and emergency services
May 28, 2025
The children's A&E is really nice and only waited 2 hours. A much better service than the QE.
Very helpful staff
May 28, 2025
My husband has been on the elderly care ward (ward 21) for the last 2 months. The staff are very helpful and the consultant keeps the family informed about his health.
Excellent pharmacy
Pharmacy
May 28, 2025
They have always provided an excellent service at discharge and outpatients pharmacy. The outpatients pharmacy is very busy but again they are knowledgeable.
Very good & excellent treatment
Endoscopy
May 28, 2025
The endoscopy consultant is very good. Good explanations given. The many clinics here have provided excellent treatment.
Very good consultant
Ophthalmology
May 28, 2025
The consultant is very good when I come for eye check ups.
Too much waiting
Accident and emergency services
May 28, 2025
I waited 6 hours at A&E, which is too much.
Very good
Diabetes care
May 28, 2025
I come to the diabetes clinic once a year for a check up and bloods. Very good.
Seen within 3 hours
Accident and emergency services
May 28, 2025
I was seen within 3 hours at A&E and they examined me very well. Explained everything very well and medication was provided.
Helpful staff
Outpatients
May 28, 2025
I am high risk for fall and the I regular attend the falls clinic. The staff are very kind and helpful.