Heartlands Hospital

My experience of A&E at Heartlands Hospital was good. I was triaged very quickly and sent to a different department.

I see my cardiologist at Heartlands hospital. Appointments generally go well but I have in the past had to chase up follow up appointments.

My experience of A&E was poor. I waited over 10 hours experiencing chest pain and breathing difficulties and having a pre-existing heart condition.

My experience of A&E was not too bad. I was there for a few hours in total, during which time I was x-rayed, my wound was cleaned and stitched up. I was happy with the care I received.

I cannot fault the mostly wonderful nurses at Heartlands Hospital. The problems at the hospital are down to poor management. I have attended a number of appointments, and been admitted on a number of occasions. I have been generally happy with the care and treatment I have received, the nurses are overworked and understaffed which is a real shame for the staff and for patients.

My appointment at Heartlands Hospital's Fracture Clinic was fine. The department was efficient. The car park was a nightmare and I was lucky I had an early appointment or I fear I would not have been able to park at all. Another thing I noticed was that there appeared to be a lot of wasted space inside the hospital.

I attend the haematology department every six months for routine check ups to monitor my blood cancer. I am happy with the care and communication I receive, but if my appointment is after 10am parking is impossible making visits very stressful.

I attended Heartlands A&E experiencing chest pains and I was just left without any reassurance or treatment. The wait to be seen was really long, it really was an awful experience.

I have attended Heartlands A&E a few times with problems and pains and the waiting times have been really long. Waiting for a long time in pain sat on hard chairs is not a great experience. The department is horrible!

My experience of the outpatients department at Heartlands Hospital has not been too bad. It can be busy and the department can be slow but I find that staff are very understanding of my needs and conditions.