Heartlands Hospital
Feedback Rating
Based on 1382 reviews
Reviews (1382)
Very good consultant
Ophthalmology
May 28, 2025
The consultant is very good when I come for eye check ups.
Too much waiting
Accident and emergency services
May 28, 2025
I waited 6 hours at A&E, which is too much.
Very good
Diabetes care
May 28, 2025
I come to the diabetes clinic once a year for a check up and bloods. Very good.
Seen within 3 hours
Accident and emergency services
May 28, 2025
I was seen within 3 hours at A&E and they examined me very well. Explained everything very well and medication was provided.
Helpful staff
Outpatients
May 28, 2025
I am high risk for fall and the I regular attend the falls clinic. The staff are very kind and helpful.
Didn't feel comfortable there
May 27, 2025
The staff were lovely but the atmosphere is awful and I did not feel comfortable.
They took good care of me
May 27, 2025
I was there for 4 days before being transferred to the QE. The care was okay it's just not the best hospital to be in but they took good care of me.
Brilliant
May 27, 2025
They looked after me and couldn't do anymore for me. Brilliant.
Fixed my stitches
Outpatients
May 20, 2025
Called me in to check my stitches after the hip operation and they fixed some of the stitches for me.
Grumpy and inconsiderate staff
Accident and emergency services
May 13, 2025
Taking my mother with cellulitis in leg after knee replacement. Poor parking availability, long wait in a waiting room that looked like a war zone. Staff grumpy and inconsiderate, didn’t bother to examine properly.