Hollymoor Medical Centre

Request a letter to send to Jury service for a postponement due to my medical condition at present - I was told on the phone to write a letter and drop it to the surgery and I shall get one in 7 days time - I did so and when I went to the surgery, they told me that the practice manager has to triage it and it will take about 6 weeks. I explained to them that I am due to start Jury Service next week and urge them to help me. I just receive a plain, " It will take 6 weeks" Ridiculous service - Receptionist need to be trained and and some compassion how to talk to people!!!

It is quite quick to get appointments. The doctors are nice and attentive. All complaints get attended to.

Very good and very nice. I can get appointments too. They are very helpful and I am grateful for the service.

I don't need an appointment very often so it is okay for me. I call early in the morning and can usually get an appointment with them.

The staff are rude, abrasive and bristle with indignation when faced with polite enquiries. No people skills. No interpersonal skills.

It's a brilliant surgery. They have been brilliant, can't fault them. The staff are polite and respectful.

I will give them 1 star. A poor service delivery. They never have any appointments.

I have been with them for years. I find them very good.

They're fine. I have no problems at all. I can get appointments. I should have a set doctor but not anymore. The doctor I saw recently was lovely and they knew exactly what to do.

Can never get an appointment. Then when a miracle happens and you are granted a phone call appointment the doctor doesn’t phone you. The receptionist are the rudest I have ever encountered and definitely need training on how to interact with people