Hollymoor Medical Centre
Feedback Rating
Based on 59 reviews
Reviews (59)
Awful service - receptionist not helpful
January 8, 2025
Request a letter to send to Jury service for a postponement due to my medical condition at present - I was told on the phone to write a letter and drop it to the surgery and I shall get one in 7 days time - I did so and when I went to the surgery, they told me that the practice manager has to triage it and it will take about 6 weeks. I explained to them that I am due to start Jury Service next week and urge them to help me. I just receive a plain, " It will take 6 weeks" Ridiculous service - Receptionist need to be trained and and some compassion how to talk to people!!!
Quick getting appointments
December 10, 2024
It is quite quick to get appointments. The doctors are nice and attentive. All complaints get attended to.
Grateful for the service
December 3, 2024
Very good and very nice. I can get appointments too. They are very helpful and I am grateful for the service.
Can usually get an appointment
October 29, 2024
I don't need an appointment very often so it is okay for me. I call early in the morning and can usually get an appointment with them.
Dreadful
October 2, 2024
The staff are rude, abrasive and bristle with indignation when faced with polite enquiries. No people skills. No interpersonal skills.
A brilliant surgery
October 1, 2024
It's a brilliant surgery. They have been brilliant, can't fault them. The staff are polite and respectful.
Poor service delivery
September 23, 2024
I will give them 1 star. A poor service delivery. They never have any appointments.
Very good
July 31, 2024
I have been with them for years. I find them very good.
The recent doctor I saw was lovely
July 31, 2024
They're fine. I have no problems at all. I can get appointments. I should have a set doctor but not anymore. The doctor I saw recently was lovely and they knew exactly what to do.
Awful
July 22, 2024
Can never get an appointment. Then when a miracle happens and you are granted a phone call appointment the doctor doesn’t phone you. The receptionist are the rudest I have ever encountered and definitely need training on how to interact with people