Hollymoor Medical Centre

If you can even get an appointment they are never helpful and always brush you off either that or expect you to self diagnose and give you silly advice like just take an aspirin and walk it off exercise will fix it. It is now probably one of the worst surgeries in the area hence why they are trying to change their name etc my advice is find another surgery

Access to appointments have gotten better. I can make one over the phone. I get through straight away and was given an appointment for within the hour. Appointments are excellent. They sent me for tests and they did bloods within the week.

I have only been there once, it was easy to get an appointment. Got one for the next day, really good.

Since Covid, some of the Doctors at my old Doctors forgot they had a Surgery.

I went there with a rash on my leg and he said he had seen it on others and he gave me some cream for it.

I had a mole that looked cancerous and I got referred the same day. I was referred really quickly and treated. An excellent service.

They're okay as far as they go. I try not to go to them that often but they do give you an appointment or answer questions over the phone or over the internet if it's not too urgent. It works for me.

Wife had to have operation wound dressed and repacked. One of the nurses attended to it. She is a very experienced nurse, very knowledgeable about medical matters. Moreover, a very kind, warm, caring lady. A pleasure to make her acquaintance. Excellent.

Request a letter to send to Jury service for a postponement due to my medical condition at present - I was told on the phone to write a letter and drop it to the surgery and I shall get one in 7 days time - I did so and when I went to the surgery, they told me that the practice manager has to triage it and it will take about 6 weeks. I explained to them that I am due to start Jury Service next week and urge them to help me. I just receive a plain, " It will take 6 weeks" Ridiculous service - Receptionist need to be trained and and some compassion how to talk to people!!!

I had to wait for 15 minutes in the line to get through and they managed to get me a same day appointment. They don't update you with results and you have to chase them.