Hollymoor Medical Centre
Feedback Rating
Based on 58 reviews
Reviews (58)
hard to get appointments
July 30, 2018
Dr's are fine, no problem their.
That's if you can get to see them.
I am not the only person who thinks the receptionist are extremely rude and unhelpful. They carry on a conversation between themselves about what was on tv last night, etc...
They are rude on the telephone and in person.
This is not what you need when you feel unwell or trying to get an appointment for your children.
That's if you can get to see them.
I am not the only person who thinks the receptionist are extremely rude and unhelpful. They carry on a conversation between themselves about what was on tv last night, etc...
They are rude on the telephone and in person.
This is not what you need when you feel unwell or trying to get an appointment for your children.
Can't get a GP appointment
August 21, 2017
We were told by a consultant to get an appointment with the GP to get results. We have been waiting 3 weeks to get an appointment, and we are still waiting. They couldn't give us an appointment within 3 weeks. Told to call at 10:00am but then you can't get through on the phone and you are waiting.
Never any appointments
April 5, 2017
There are never any appointments and the waiting times are too much. They are very comforting and helpful.
I joined this practice in 1931, Always good
September 21, 2016
Through thick and thin always helpful and caring, this contributes to my presence today, never a rude word or displeasure, always try to satisfy my needs.
Delay in review appointment
August 2, 2016
Recently I received a notice from the Medical Centre asking me to make an appointment for a medication review. When I phoned the Medical Centre to get an appointment the only appointment they offered me was just over four weeks away. During my visit to the GP, I mentioned the time delay between the telephone call and the appointment date, to which he replied that 'it was down to funding.'
At the age of 80 years old, time delays of this magnitude are frightening.
At the age of 80 years old, time delays of this magnitude are frightening.
Rude staff. Poor booking system. Long waiting
May 27, 2016
Find most reception staff very rude and unhelpful, they are inpatient and inconsiderate in the way they take calls & have upset me at times when I'm feeling unwell on a number of occasions. I've found only one or two staff who are an exception to this.
Booking system is very frustrating and waiting times are always long.
GP's have mainly been very good once you finally get to see them.
Booking system is very frustrating and waiting times are always long.
GP's have mainly been very good once you finally get to see them.
No good for working people
September 3, 2015
No appointments unless you turn up at 7am and book in advance up to 2.5 weeks!
awful.
April 29, 2015
I usually have a wait of roughly twenty mins- one hour to be seen by a doctor. Today I waited for THREE and a quarter hours! I walked to the surgery especially at 7am to guarantee an appointment and still had to wait for three hours whilst others were seen effectively immediately and it was as though I was forgotton about.