Hollymoor Medical Centre
Feedback Rating
Based on 63 reviews
Reviews (63)
Difficult to book an appointment
August 31, 2021
Difficult to book an appointment, otherwise good staff.
Very Helpful
August 23, 2021
Very helpful and supportive.
The doctors and nurses are fantastic
August 22, 2021
Some of the receptionists are lovely and happy to help, whilst some others are very abrupt. I get that they have to ask what the reason for calling is so they can prioritise but you're trying to phone at 8am when triage begins, lines are busy for upto 15-20 minutes and when you get through they have no appointments left and try to fob you off the phone quickly. The doctors and nurses are fantastic, that's why they are receiving a higher score than I'd like to give.
Impossible to contact by phone
August 20, 2021
Almost impossible to contact by phone
NO F2F appointment due to COVID
April 29, 2021
Nobody has been seen by a doctor at the practice for over a year because of Covid-19. Yet the hospital A&E departments HAD to open!! I went to have my first jab at West Heath Medical Centre and guess who gave it? My G.P!!
Felt very safe with all the procedures put in place Hollymoor Dental Surgery
April 20, 2021
Had an abscess on a tooth during the pandemic. Once I had made the initial phone call I had a call back from the on call dentist who prescribed antibiotics. Although they didn't clear it up a second course did. Each time I called I felt as though they were taking the time to listen to me. I have now seen my dentist face to face as have the rest of my family. Felt very safe with all the procedures put in place. A pity my doctors surgery can't do the same and get back to normality.
Poor service Hollymoor medical centre
April 17, 2021
Poor service mnths and mnths for appointments.
Receptionist was not helpful
March 22, 2021
Not impressed. Receptionist was not helpful when enquiring about covid vaccine..... still no news and I’m late being called for it. No diabetes check up for over a year. GP not understanding when suffering from anxiety..
Missed diagnosis
January 31, 2021
For 9 months a diagnosis of terminal cancer was missed
Efficient
January 25, 2021
Appointment needed, call back from doctor when needed and face to face appointment when needed. Efficient and felt very good in this strange covid times.