Hollymoor Medical Centre
Feedback Rating
Based on 65 reviews
Reviews (65)
It’s a joke
October 20, 2022
The doctors have no control in the surgery. Reception staff run and decide who will get appointment and how complex is the medical issue. It’s a joke.
They are fantastic
October 18, 2022
They are fantastic, I can always get appointment & support.
GP is very good & helpful
September 29, 2022
GP is very good & helpful.
Only do telephone appointments.
September 12, 2022
They need a fire lighting under them, they're not doing face to face appointments only on the telephone which is stupid.
Diagnose without seeing you face to face
September 12, 2022
I hate that they diagnose without seeing you. Father in law had medical problems, they gave him antibiotics without seeing him to treat his cellulitis in his leg. Kept ringing because he was breathless, said the antibiotics will clear it up. 2 days later he was dead.
Difficult to be seen
September 9, 2022
Extremely difficult to get an appointment on the day. Waiting 40-50 minutes to get through. Notes not added to my record and often missed important info from other services for my GP. Had a call last month after dropping in a urine sample and told to come to see the nurse urgently. Got a lift from where I was to the medical centre. Receptionist sent me away. I told her I'd been called by the nurse, she insisted I was 11 minutes late. I again expressed it was urgent. Was denied access and the receptionist told me the nurse said I was too late. I left and went back to church. Had a call from the receptionist saying I needed to come back urgently. Went back and saw the nurse. Nurse said receptionist had not told her I was there earlier, she just passed a note saying rebook. I was ill.
Can't get appointment
July 28, 2022
They're a pain. Have to phone and can't get appointments. Kid's won't get seen, they won't see you unless you tell them its an emergency, can't book appointments in advance. Have to ring at 8am but can take up to an hour for them to answer the phone.
Not fit to service their patients
June 13, 2022
My wife as for the last three weeks trying to contact surgery, the phone system cuts you off, the staff are rude and of no help when the once she did get through a number of weeks ago, she needs a hospital referral from the surgery
Staff is very rude & unhelpful
April 19, 2022
No appointment at all and staff is very rude & unhelpful.
Can you get an appointment?
November 16, 2021
Is it ever at all possible to get an appointment without calling the number 87 times to be put on hold being told you are now caller number 17 and eventually when you get through of course they have no appointments left however if it is a medical emergency please hang off and and dial 999 alternatively if you know you're going to be ill in 3-weeks time we will give you an appointment.
