Hollymoor Medical Centre
Feedback Rating
Based on 73 reviews
Reviews (73)
Poor
August 22, 2020
When I turned up at the GP as I had had a stroke on my way out the receptionist said sorry all the GP are in a meeting you have to go to the hospital reported to CQC call themselves caring they want striking off
Ring at 8 am never get through
March 27, 2020
Used to be fine Dr retired and new houses built the practice is overwhelmed but nothing is done to help them by the so called health authority or the councils before building a vast estate build a new doctors for the people who will live in the houses
GP’s here are rude, arrogant & dismissive
August 8, 2019
Gp’s are rude, arrogant and dismissive. They don’t listen to you or answer your questions. They spend one eye on the clock and dismiss you as an individual that knows your own body because you don’t have a medical degree.
This surgery is not interested in helping or supporting your health they simply want the money they get for you being registered as a patient. Oh and good luck trying to get an appointment in the first place.
This surgery is not interested in helping or supporting your health they simply want the money they get for you being registered as a patient. Oh and good luck trying to get an appointment in the first place.
Appauling
December 19, 2018
Reception staff are very rude and unhelpful. Have to call from 8am for same day appointment always engaged, when they eventually answer around 8:15 there is no appointments left! I have disc protrusion and struggling with mobility and recently released from hospital I called on Monday morning for prescription for pain rekuef, still wasn't done by Tuesday evening, call Wednesday morning to be told to needs me to gp into surgery for face to face appointment (gp is aware I can't make it to surgery), now I'm waiting all day for home visit and that's if they even turn up!!!! The practice is a disgrace
good service but difficult to make appt
November 21, 2018
Good service hard to make an appointment. I feel respected staff are nice offer their services and groups. Its not a single practice GP . Nurses take blood pressure. I like the option/choice. Supported me throughout my knee operation. They refer me easily no waiting very helpful.
hard to get appointments
July 30, 2018
Dr's are fine, no problem their.
That's if you can get to see them.
I am not the only person who thinks the receptionist are extremely rude and unhelpful. They carry on a conversation between themselves about what was on tv last night, etc...
They are rude on the telephone and in person.
This is not what you need when you feel unwell or trying to get an appointment for your children.
That's if you can get to see them.
I am not the only person who thinks the receptionist are extremely rude and unhelpful. They carry on a conversation between themselves about what was on tv last night, etc...
They are rude on the telephone and in person.
This is not what you need when you feel unwell or trying to get an appointment for your children.
Can't get a GP appointment
August 21, 2017
We were told by a consultant to get an appointment with the GP to get results. We have been waiting 3 weeks to get an appointment, and we are still waiting. They couldn't give us an appointment within 3 weeks. Told to call at 10:00am but then you can't get through on the phone and you are waiting.
Never any appointments
April 5, 2017
There are never any appointments and the waiting times are too much. They are very comforting and helpful.
I joined this practice in 1931, Always good
September 21, 2016
Through thick and thin always helpful and caring, this contributes to my presence today, never a rude word or displeasure, always try to satisfy my needs.
Delay in review appointment
August 2, 2016
Recently I received a notice from the Medical Centre asking me to make an appointment for a medication review. When I phoned the Medical Centre to get an appointment the only appointment they offered me was just over four weeks away. During my visit to the GP, I mentioned the time delay between the telephone call and the appointment date, to which he replied that 'it was down to funding.'
At the age of 80 years old, time delays of this magnitude are frightening.
At the age of 80 years old, time delays of this magnitude are frightening.
