Leach Heath Medical Centre

They are good and nice to me. They help me when I need to see a doctor. They are very nice.

My husband received a text from the surgery asking him to call make an appointment the doctor wants to see him, he phoned explained & got told he has to phone every day @ 8 am to try & get an appointment receptionist was not helpful conversation ended with my husband saying ok doctor wants to see me not the other way round, I have got her name for if or when husband hears again why hasn’,t he made an appointment & will be told

Go gave wrong advice, giving steroids when they weren’t needed. Then sent me to the acute unit at the hospital. The Consultant was not happy as he said there was a letter on file saying what they thought the problem was our surgery now is being run by recently qualified GP and due to inexperience are very worrying.

When two year old daughter is ill they see her on the urgent list to see her. Otherwise you call and you're 10th on the list and they cut you off. Long time to wait, have to call bang on 8 am - then you have to do the process all over again. Sometimes call and you get through. Never had any issues.

Stood waiting at reception 7 people in front while 2 receptionist continued their conversation with each other another was on the phone patients being totally ignored, I needed to speak urgently regarding a phone call from the hospital about my blood pressure who sent a letter to the GP regarding my drugs

Called the doctors when my mom fell over and banged her head. I didn't know whether it was a 999 emergency and didn't want to waste their time. Rang the doctors and they said well it isn't a GP problem take her to the hospital.

The NHS let my husband down. For 2 years I begged for help with my husband and they would not. He finally died last year in misery. GP surgery would not help I couldn't feed him properly he had seizures and falls.

Husband died last year. GP was not helpful in terms of help.

Hard to get into the doctors, can't get into my doctors. They do my medication review through and app. It's not sufficient. They send text messages about jab for the children but they're heavily reliant on technology.

Never had any issues managed to get appointments and make appointments. They give medication no problems.