Leach Heath Medical Centre

GP is good now I have changed. They do everything to help, they are very good.

In 3 weeks time you can have an appointment if you need one. Generally just wait for an appointment. The hospital recommended some creams for my knees and they said it would take 3 weeks for the creams to be ordered.

Not great. I couldn't get appointments. There are long waits on the phone. Then when you do get through there aren't any appointments. They then said we lived too far away and kicked me off their list. I wasn't given any further information we were just left to our own devices.

No appointments at all. Since 2021 there has been a lot of waiting for appointments. I am a teacher and its hard to get time off appointments. I would need to take the day off. It's not the GP clinic its the government. There's not enough funding for the NHS. My GP clinic is doing good but its hard to get an appointment.

GP is okay, but the reception staff are very rude and it's impossible to get an appointment.

First you don’t get an appointment and if you get one then you have to wait for ages for GP to call you in.

Can’t get appointments at all. No good.

They're crap for getting an appointment. They tell me to go online to book and all appointments are usually gone. I feel sorry for the older people, they won't be able to do it. You can do it on the phone but even then they're already gone. When it's the kids they'll say they only have emergencies and say it's not life threatening.

They are good and nice to me. They help me when I need to see a doctor. They are very nice.

My husband received a text from the surgery asking him to call make an appointment the doctor wants to see him, he phoned explained & got told he has to phone every day @ 8 am to try & get an appointment receptionist was not helpful conversation ended with my husband saying ok doctor wants to see me not the other way round, I have got her name for if or when husband hears again why hasn’,t he made an appointment & will be told