Leach Heath Medical Centre
Feedback Rating
Based on 54 reviews
Reviews (54)
Poor, never book an appointment.
April 18, 2017
Never book an appointment, no one ever answers the phone. When I do see a doctor he tells me to drink plenty of water and rest. When I went to the hospital I had to have a drip. Not helpful!
I received the practice correspondence
October 7, 2016
I started to receive the post that was addressed to the practice - this included confidential patient details. I looked it up on Google and next to the practice details was my personal address. I have nothing to do with the surgery. I had to start taking the mail into the surgery and was accepting packages for them. This went on for two years. I had to log into Google to change the address myself.
They recently prescribed a specific brand and quantity of medication that no longer exists - this made it hard to get the prescription.
They recently prescribed a specific brand and quantity of medication that no longer exists - this made it hard to get the prescription.
Very Poor
April 4, 2016
Lost letter from the Orthopaedic Hospital physio and replacement copy that I delivered in person! Then have not made referral requested in the letter!!!
Separate issue - 999 A&E 25th March, could not get a follow up appointment with GP for 4 week's. Told being referred. Repeat 999 A&E Sat 2nd April followed by GP same day appointment on Mon 4th. Told referral was made and will have to wait... "ring 999 and go to A&E again if re-occurs". GP said would write another letter when pressed to chase... When home, rang QE Birmingham and was told never received referral. Phoned GP surgery and staff confirmed no referral !!!!!!!!!
Separate issue - 999 A&E 25th March, could not get a follow up appointment with GP for 4 week's. Told being referred. Repeat 999 A&E Sat 2nd April followed by GP same day appointment on Mon 4th. Told referral was made and will have to wait... "ring 999 and go to A&E again if re-occurs". GP said would write another letter when pressed to chase... When home, rang QE Birmingham and was told never received referral. Phoned GP surgery and staff confirmed no referral !!!!!!!!!
Very Poor
April 4, 2016
Lost letter from the Orthopaedic Hospital physio and replacement copy that I delivered in person! Then have not made referral requested in the letter!!!
Separate issue - 999 A&E 25th March, could not get a follow up appointment with GP for 4 week's. Told being referred. Repeat 999 A&E Sat 2nd April followed by GP same day appointment on Mon 4th. Told referral was made and will have to wait... "ring 999 and go to A&E again if re-occurs". GP said would write another letter when pressed to chase... When home, rang QE Birmingham and was told never received referral. Phoned GP surgery and staff confirmed no referral !!!!!!!!!
Separate issue - 999 A&E 25th March, could not get a follow up appointment with GP for 4 week's. Told being referred. Repeat 999 A&E Sat 2nd April followed by GP same day appointment on Mon 4th. Told referral was made and will have to wait... "ring 999 and go to A&E again if re-occurs". GP said would write another letter when pressed to chase... When home, rang QE Birmingham and was told never received referral. Phoned GP surgery and staff confirmed no referral !!!!!!!!!
