Millennium Medical Centre
Feedback Rating
Based on 49 reviews
Reviews (49)
It’s easy to get an appointment
June 2, 2023
I don’t mind talking on the phone. Spoke to them about joint and hip and then they told me to come in. In general it’s easy to get an appointment over the phone and they will see me if need be. Ring at 8:15 and can get through.
Quite good
June 1, 2023
Quite good, one thing I have noticed is they see people over the phone. They need to see people face to face. I insisted that they see my child face to face. Told me to go to chemist for medication which did not work. Once they saw her they knew it was an infection and gave her antibiotic cream.
TERRIBLE
May 13, 2023
Can be on hold for up to 1.5 hours. Never any appointments. If its for a child I have to argue that out. Terrible performance.
Haven’t been able to get an appointment
May 11, 2023
Haven’t been able to get an appointment for over 12 months. I had a mental breakdown a few months ago and not been good for some time.
Don’t answer phones
May 11, 2023
Don’t answer phones. Can’t get appointments. I have issues with shoulder and arm/hand. They said they’d refer me to hospital but I have not heard from them, It’s taking a long time.
It slows things down
March 13, 2023
Don’t accept home read blood pressure reading and mom can’t get an appointment or her medication without an ap to date blood pressure reading. It don’t make sense it slows things down.
Takes weeks to get appointments - Frustrating
March 3, 2023
Not happy with them, you cannot even find an appointment. You phone from 8am and when you get through, there's no appointments, I can't see the same doctor and there's no continuity of care. I can't book an appointment in advance and it would be helpful if I could as it can take weeks to get appointments. It's frustrating.
Not good and not attentive
December 2, 2022
Not good and not attentive. You have to call 100 times to get through. Put phone down when you call and can go in and they’ll be standing at reception and talking. Do prioritize kids but hard to get through.
GP is supportive
December 2, 2022
GP is supportive, they were great in getting us referred to the hospital. Can call them and get the help I need.
It's fine
October 25, 2022
Hard getting through on the phone and hard getting an appointment. They take ages. Can be 7th in the queue for ages. When I do need an appointment for my daughter they say go to A&E or call the next day. Don't prioritise children.
