NDH Care Ltd
Feedback Rating
Based on 372 reviews
Reviews (372)
All are excellent
June 9, 2022
Carers are really good and i thank to everybody who looking after me all the time.
Carers showed no compassion. And unsafe
May 22, 2022
We had the carers in 4 times a day. On the first visit the young carer approached the bed and shook my mu on her shoulder repeating hello hello hello several times. The carer was reminded of my mums name. They then tried to roll my mum while she was in an upright position until we had to stop them to tell them that she needed to be laying flat for this. Continued to roll my mum around the bed like a piece of meat without even telling her first what they were about to do. They didn't understand when we told them that the night bag needed to come off the catheter, just leaving the day bag on. After finally getting them to understand watched them take over 5 minutes to do this 30 second job. Finished the rest of their care very poorly. Then scanned out and got their coats on and opened the front door. At which point we stopped them to ask why they had left my mums bed in the highest position. When every half decent carer knows that it should always be put into the lowest position possible in case the patient falls out. One of them then had the audacity to argue that she was just going to do it. Even though she had opened the front door. We made some phone calls and told the powers that be that we didn't want them near our mum ever again.
Incompetent and unsafe.
Incompetent and unsafe.
Helpful
April 29, 2022
I have had carers for a long time. The ones in ndh are really helpful and will always go above and beyond if asked.
All good carers
April 29, 2022
This is my 4th year with NDH care and they are brilliant. They always look after me, support me and safely transfer me from one place to another place. The care staff is always behavior polite and nice to me.
Great experience
April 29, 2022
Carers and office staff are great at their Job.
Good
April 19, 2022
Good
Excellent timing
April 6, 2022
Carers have been on the time I wanted. They are good at doing tasks. And their communication is better, you can tell they are well trained
Good service
March 29, 2022
Good service and staff.
Carers very caring
March 29, 2022
Carers very caring, professional, polite but timing given by office staff to carers needs clarification and stability.
Amazing carers
March 18, 2022
My mom and dad needed care and NDH has been brilliant. The carers where able to pick up what needs doing after 2 visits and they where able to hold conversations with them. The office people are always quick to deal with any changes as well. Thank you NDH for everything.
