Newtown Health Centre
Feedback Rating
Based on 78 reviews
Reviews (78)
GP is good, but long wait to see them
January 2, 2024
Can't get an appointment. You call at 9am and you don't get seen. Problem is, they say call at 8am, they don't answer till 9am. The general service when you do see the GP is good, but you have a long time to wait before that.
Try to find out what is wrong, quickly.
January 2, 2024
They are good. I can get appointments, sometimes I can't but it's okay. The doctors are good, everybody is good. I like this GP they will try to find out what is wrong with you and quickly send you to doctors if they do not know.
I never have problems with the service.
November 30, 2023
I've never had any problems with the service. To book an appointment with them is an issue as they take days. Most of the time I have to walk in to get an appointment as they are super loaded with so many people. Staff are friendly. The receptionist don't have enough time to discuss issues. The area is clean and tidy.
I can never get an appointment
November 20, 2023
I never get an appointment and even if I get one it will be with a different GP all of the time.
You have to call in everyday.
October 30, 2023
They ask you to call in everyday. No appointments. They won't give you a next day appointment. They just get lost in the system. You can't go in to book anything as you can't get past the security. You go in there and no one is in there, no one is waiting. It's like they're lying. They don't want to prevent people getting sick anymore. They just deal with it when you are bad. It is so bad.
No support from them.
October 10, 2023
No good, no good support from them. No regular appointments for the children when they're sick. I will come straight to the children's hospital.
Wait ages for results.
October 5, 2023
I have to wait ages for the blood test results. It's very difficult to get appointments.
They give me Face to Face appointments.
October 2, 2023
I sometimes have to tell them off but they're good. They'll see me and give me an appointment. They'll also do Face to Face appointments because I don't like telephone. they can't see me that way.
It doesn't take long to get through.
September 28, 2023
GP referred onto dermatologist within 2 weeks for spots on arms. It doesn't take long to get through. Had a growth on face. Saw the doctor and they arranged for an appointment to sort it.
Helpful, polite staff
September 28, 2023
They're good. Whenever I go, there are helpful and polite staff. I have no complaints.