Newtown Health Centre
Feedback Rating
Based on 85 reviews
Reviews (85)
Cannot get appointments when I call
November 14, 2022
I call in the morning and there's no appointments. They tell me to go online and I can book an appointment a month in advance.
Rude security. Impossible to get a appointment
September 9, 2022
5 days to see a doctor. Ended up going to walk in centre and moved to A&E. 137 calls in one morning to get to speak to someone. Doctors have 30k plus patients . Money making for the bosses but dont help people in need of medical help. No point leaving review as all negative reviews and they do nothing
It’s not easy to get appointments
August 19, 2022
It’s not easy to get appointments. The receptionist is little bit rough. They don't communicate – the doctors and receptionists are rude and disrespectful. They say if you won’t call at 8:30 than all the appointments are fully booked.
Disgraceful surgery
August 4, 2022
Most difficult practice to get appointment or a call back when you do get either you waiting nearly all day just to get a call back it's a disgrace the surgery needs closing down
Rubbish
July 28, 2022
They took me off their practice without notifying me. They have security on doors so you can't walk in there. They're running it like a business. Never see anybody in there. What do they need a building for when they're not seeing anyone. They're running the service robotically.
Hard to get appointment
June 20, 2022
Hard to get appointment.
Regularly being contacted
May 27, 2022
I am housebound but regularly being contacted by them with regards to medication.
I am very happy and satisfied
May 5, 2022
I am very happy and satisfied with my GP.
Staff is very good and helpful
March 24, 2022
They are ok but you can’t get through most of the time. Staff is very good and helpful.
It is a nightmare Newtown Medical centre
April 19, 2021
Appointment bookings can take days or a week or longer to get trough Gp operators, when answering the call is mostly is already full booked. The booking window is only from 8am to 10 am. After that hour mostly the phone is only answered to tell to call back next day at 8am. It is a nightmare.
